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Reviewed June 17, 2019 via mobile

We stayed at the Courtyard in Marathon Key over the weekend and it was fabulous. The front desk staff was attentive and really paid attention to detail. We asked them questions when they were not busy and they were more helpful than a full time concierge at other hotel chains that I have been to. We went on an excursion and the next day when the staff saw us, they asked us how it went. They treated us like family, and it was wonderful. This hotel had Large clean modern rooms, with a beautiful view from the balcony. The infinity pool was a perfect place to relax and forget about everything for a while. The pool bar was awesome and the bartenders were amazing. We ate dinner at the bar the first night - everyone ordered something different and we all enjoyed our food! The specialty drinks were delicious too! There’s a breakfast area to grab a quick Starbucks coffee/tea fruit, bagel, or a sandwich. All around the hotel, there are places to sit quietly with friends, or play games like giant chess, or Jenga ! There was also a ping pong table and movie night that included popcorn. We enjoyed yoga on sunday morning right on the edge of the property near the water. Talk about a “zen” moment! We relaxed in the hammocks and took many photos of the beautiful sunset too! I will definitely be staying here again!! Love the staff, and the location is perfect !!

Date of stay: June 2019
Trip type: Traveled with friends
1  Thank kathyb560
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karly G, Front Office Manager at Courtyard by Marriott Marathon Florida Keys, responded to this reviewResponded 5 weeks ago

Greetings kathyb560,

Thank you so kindly for your perfect 5-star review! We truly appreciate you taking the time to share your experiences following your stay at our Courtyard Marathon. It is such a joy to hear you praise our staff on such a high level. With a pleasure to serve, our staff loves to go above and beyond for our guests and I am ecstatic to see that we delivered great customer service during your travels. How wonderful to hear that you were treated like family. We are thrilled that you enjoyed your spacious, clean, modern room and took advantage of our plentiful onsite amenities like our 2 beautiful pools, board games, and movie night. We can't thank you enough for your feedback and would love to welcome you back for another great weekend getaway.

Warm wishes,

Karly G.
Front Office Supervisor


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2019 via mobile

This hotel did not disappoint. We’d go back in a heartbeat. Helpful friendly staff, from the front desk to the pool to housekeeping. A lovely property. New and very very clean.
The food choices were surprisingly good and varied. Loved the pool areas. There were couples, but it’s also very family friendly too. Nice atmosphere. There was a computer generated billing issue a day after our checkout and the staff I dealt with were speedy and pleasant in getting it resolved. Can’t say enough.

Date of stay: June 2019
Trip type: Traveled as a couple
1  Thank LucyAnn456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaiNg_Mara_Courtyard, Guest Service Specialist at Courtyard by Marriott Marathon Florida Keys, responded to this reviewResponded June 17, 2019

Dear LucyAnn456,
We appreciate your 5 star rating and a descriptive comment about your stay in Marathon Courtyard. We are thrilled to know that you enjoyed the service of our staff as well as the atmosphere of the hotel. It is a joy to hear you are happy with the menu options that we tried to offer in the Bistro and Blue Water bar and Grill. Our guests are not only on business trip but also on vacation. Thus, we try our best to provide amenities that match with many purposes. Once again, thank you for your valued feedback. Please come and see us again soon!

Warm wishes,
Mai Nguyen
Guest Service Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 17, 2019

Stayed here for 2 nights. Rooms are spacious, comfortable and clean. Loved everything about this hotel. Beautiful ocean view out by pool, amazing sunsets. Good location right before 7 mile bridge, plenty of choices to eat around it and a shuttle available on request.

Room tip: Rooms with a marina view have a great view to watch the sun set
Date of stay: April 2019
  • Trip type: Traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank hopbrook1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MaiNg_Mara_Courtyard, Guest Service Specialist at Courtyard by Marriott Marathon Florida Keys, responded to this reviewResponded June 17, 2019

Dear hopbrook1,
Thank you so much for your 5 star review. We appreciate you spend time on sharing your experience about the recent stay in Marathon Courtyard. We are so excited to hear you enjoyed the room and loved everything about our hotel. It is such a pride to know you adore the ocean view and sunset by the pool and found our location convenient. Gladly you took advantage of the shuttle service that we offered to improve the comfortability for your stay. Once again, thank you for your feedback. We would love to welcome you back and stay longer next time.

Best Wishes,
Mai Nguyen
Guest Service Specialist

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 12, 2019

My family was staying here and I stayed with them one night to check out the hotel and pool. This hotel is beautiful and in a great location. The room and lobby area is immaculate and has a lovely little patio out of the room.

The pool and pool bar was great, although very crowded (as expected). With the price, it is definitely worth its value.

Date of stay: May 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank bayernbabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karly G, Front Office Manager at Courtyard by Marriott Marathon Florida Keys, responded to this reviewResponded June 14, 2019

Greetings bayernbabe,

Thank you so much for your 5-star review on our "clean, beautiful hotel with great value"! We truly appreciate you taking the time to share your experience. It is such a delight to know that you found your room and our lobby area immaculate, and to see that you also enjoyed your patio area. Once again, thank you for your feedback. We'd love to host you at our Courtyard Marathon any time you are in the area.

Warm wishes,

Karly G.
Front Office Supervisor

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2019

We stayed here for 2 nights and just loved it. The hotel is very clean, the rooms are comfortable and spacious, and the location is great as well. There are two pools, one is an infinity pool with a beatiful view. There is lots to do for families, besides the pools, such as SeaDoo and kayak rentals (a little pricey though). There are two restaurants, one that you can order poolside and the other a bistro inside. If you have a fishing pole, bring it. We witnessed some kids catching several fish, right behind the hotel. There is also a private beach, small but private. The staff is great, friendly and accommodating. The location is really good as well, charter fishing, snorkeling, restaurants, sea turtle hospital, dolphin rescue, shopping all within minutes. We really enjoyed this hotel and Marathon in general.

Date of stay: June 2019
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
2  Thank 530trentb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karly G, Front Office Manager at Courtyard by Marriott Marathon Florida Keys, responded to this reviewResponded June 11, 2019

Greetings 530trentb,

Thank you so much for taking the time to share your experience following your stay at our Courtyard Marathon. It is such a delight to know that you enjoyed your very clean, comfortable, and spacious room. How wonderful that you were able to take advantage of both of our beautiful pools as well as our convenient tanning beach. It is a pleasure to hear that our staff was great, friendly, and accommodating - just the way we intended! Thank you once more for your 5-star review. We can't wait to welcome you back to our beautiful Courtyard the next time you are in Marathon.

Warm wishes,

Karly G.
Front Office Supervisor

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