We went to the seashell beach resort yesterday, viewed and selected a room, (#6) and left credit card payment.
Today, 24 hours after making the reservation - in the laste afternoon - we were contacted by Bea from seashell that the room was not available after all. The room we had selected and was promised was rented? She offered another, slightly smaller room. We went to look at the room bea was offering us.
The original room was beachfront, 1st floor with a full kitchen and private patio. The room Bea tried to switch us to was smaller, on the 2nd floor and not the same size.
Shame on you. It is obvious by the delay in contacting us that a better offer was made for room number 6 and that Bea did not honor our pre paid reservation.More
- Free Wifi
- Free Parking