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“Nice place to relax !!”

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The Hammocks at Marathon
Ranked #8 of 17 Hotels in Marathon
Certificate of Excellence
Richmond, Virginia
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice place to relax !!”
Reviewed December 3, 2013

We had a nice time. Our room was on the 3rd floor.. but comfortable. The room was clean and very comfortable. The only missing thing was the carpet. The Pool small but OK. Hot tub was fun. Best thing about this hotel is its Tiki bar and breathtaking view. Food was quiet good - best chicken quesadillas. Do not forget to order Key west sunset ale. The view from the tiki bar is awesome. Cook and other staff members were very friendly.

Overall a great place to stay and relax !!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Abhi_sana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, December 11, 2013
Hello Abhi_sana,

We are happy you had a nice and relaxing time at The Hammocks. We are delighted that you enjoyed the room and the on-site amenities. We appreciate your comments regarding the staff as we aim to share happiness with all of our guests. Thank you for your feedback and we hope to welcome you back on your next visit to the Keys.
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317 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
474 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 165 helpful votes
Reviewed November 9, 2013

It appears that there are new and older parts of this property but I'm not sure even requesting helps get what you want.

We booked significantly ahead and requested a water view. We even stopped in 3 days before our actual check in to make sure we were on the list....it didn't happen. We were quite disappointed as we had a good deal of time in the area and really wanted to relax at the property.

Be specific on what you want....read reviews and to determine if this is a stop for you.

Our room was dated and view from balcony (on ground level) was of the back of a garage from next door....first time EVER, we didn't even open the sliding door and check out the outside!

We especially enjoyed the morning walk out to the boat dock where native birds were giving us a show and sun rise was beautiful....however, it's hard to get there in the morning as pool gates are locked to check before you venture out!

Room Tip: Cross your fingers after you ask...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mom98wmu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, December 11, 2013
Hello mom98wmu,

Thank you for reviewing your stay at The Hammocks. We regret to learn of any disappointment you experienced during your stay. We invite you to contact us at info@bluegreenvacations.com if you would like to provide additional details or discuss further. Thank you again for your feedback.
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Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 30, 2013 via mobile

I called the place to find out rates and more information about the resort and location since I've never been to the Keys. The lady who took my call was rude and had a patronizing attitude. She persisted to only tell me that it was a "luxury hotel". I ended up not booking.

Stayed October 2013
Helpful?
5 Thank Sunset T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, November 20, 2013
Hello Sunset T,

Bluegreen is committed to sharing happiness with all of our guests. Your comments regarding the service you received certainly concern us. We invite you to contact us at info@bluegreenvacations.com if you would like to provide addtional details or discuss further. Thank you.
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Lewisburg, West Virginia
Level Contributor
274 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
Reviewed October 23, 2013

Stephanie, remembered our names for 3 days! We had a nice time. Our view was awful. The room was nicely appointed and the beds were comfortable. Clean and very comfortable. The Pool was great as was the hot tub. We ate at the Tiki bar and the food was quiet good and appropriate to waterfront dining. The staff at the Tiki bar were also friendly and attentive. It is quiet a maze to rooms but that is not a big deal. The free washer/dryer were a very nice touch which was well used. I have went to Bluegreen properties in the Smokies and Aruba and this was far better than either of these.

Room Tip: Get a room overlooking the water by all means.
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  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BlueFalconRidge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, October 30, 2013
Hello BlueFalconRidge,

Thank you for sharing your recent experience at The Hammocks. We are happy you found the accommodations clean and very comfortable and enjoyed the pool area. Thank you for your compliments regarding the staff. We hope to share happiness with you again on your next visit.
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Murrells Inlet, South Carolina
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 19, 2013

We stayed at this resort as part of a Bluegreen sampler. We are not timeshare owners and are accustomed to staying at brand-name hotels when we travel. Upon entering the parking lot, we were surprised to see how small this place really is. The staff told us it is a converted Hampton Inn. The lobby area had a strong odor of air freshener. The rest of the place smelled a bit musty. It was a bit cumbersome to get to our room as we had to walk several connecting hallways. We had a spacious first floor 1 bedroom unit with very nice view of the water and lush off-shore island. However, our room showed a lot of wear and had some maintenance issues. The carpet was worn and coming up in one spot. The microwave did not work. The bathroom light switch only worked if you wiggled it. The bed springs seriously creaked on one of the beds. We reported these issues and showed them to a maintenance man, but, surprisingly, none of these problems were fixed while we were there. It makes me wonder if the next guest endured the same issues (this place was reportedly sold our for the next 5 months).
There is a nice pool and hot tub area with an adjoining Tiki bar. We visited the Tiki Bar for food and drinks and found the drinks small, but good. The food was not so good.
The resort itself is very quiet and relaxing, with the exception that they blast a loud canon at sunset. For a livelier environment, Key West is a one hour drive.
We did not spend much time in our room, so the problems did not bother us too much. The staff was very friendly. Pros of this one are the staff friendliness and location. Cons are that it needs its wear and maintenance issues addressed.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CharlieB8888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, October 22, 2013
Hello CharlieB8888,

Thank you for sharing your review of The Hammocks at Marathon. Your feedback as a Sampler member and a prospective owner is very important to us. We are happy you enjoyed the location and the view from your unit. We appreciate your compliments regarding the staff as we aim to share happiness with all of our owners and guests. However, we regret to learn that you did not have an outstanding stay. We welcome you to contact us at info@bluegreenvacations.com if you wish to provide additional details or to discuss your experience further. Thank you again for your feedback.
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Tampa, Florida
Level Contributor
56 reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed October 2, 2013

We had a studio unit over looking the pool, and loved the wide sliding doors to enjoy the outdoors! The morning sunrise were so pretty, and the sunsets were perfect! Enjoyed our stay! Everyone was super nice.... Do research before going snorkeling or restaurants they "highly recommend".

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CarrollwoodFoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, October 7, 2013
Hello CarrollwoodFoodie,

Thank you for staying with us at The Hammocks. We are delighted you enjoyed your stay and the views. We appreciate your comments regarding our staff as we aim to share happiness with all of our guests. We hope to welcome you back on your next visit to Marathon.
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Edinburgh
Level Contributor
76 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed October 1, 2013

Hubby and I stayed here for 6 nights. We couldn't book all 6 nights in one room as they were busy (despite booking up 6 months earlier) so had a 1 bed for 3 nights then a 2 bed for another 3. We had called months earlier to ask for an ocean facing room if possible but I wasn't holding my breath that we would get it.

Patty was still on reception and she's a lovely, helpful lady. Glad to see familiar faces. Our first room was ocean facing, second one more pool facing but still had a view of the sea which was delightful.

Negatives - the ocean facing room - well when you sat on the balcony which we did a lot, the noise from the generator ( i think from the coastguard next door) was really loud and that ruined the atmosphere of the gorgeous view and weather. In fact, it was such a relief when the generator was a bit quieter, but then would start back up again on full throttle minutes later. Such a shame but outwith BG's control.

Second negative - they still insist on the pool music being played at a ridiculously high volume. Nobody wants to have music blaring at you as you try to relax by the pool, and worse when you can hear it from your balcony! But, worse than that, one large family came to the pool with a computer and speaker that was about 2ft by 1ft in size.They then proceeded to play their own music through this sound system louder than the hotel's sound system. Totally irritating, bad enough having one lot of noise blaring at you, but competing ones?? So I had a word with the staff at the Tiki bar who didn't really seem to bat an eyelid and eventually they turned their own music off. Irritatingly though, the family came back the next 2 days and did the same and the staff didn't ask them to switch it off. That same family also disregarded the 'no glass' at the pool sign and brought in plenty of their own beer. I don't have a problem with that, but not in glass form. Nobody from the hotel staff said a word and I found that to be pretty poor on their part.

The kitchens also could do with a bit of an upgrade but apart from those minor irritations, we enjoyed our stay there and would happily return. I do think staff should be a bit more proactive and not wait for a guest to complain before bothering to do anything when the problem is so blatant but maybe that's the laid back attitude in the Keys!

  • Stayed September 2013, traveled as a couple
    • Service
Helpful?
3 Thank artemis1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BluegreenCares, Manager at The Hammocks at Marathon, responded to this review, October 3, 2013
Hello artemis1,

Thank you for staying with us again at The Hammocks. We are happy you enjoyed your stay as we aim to share happiness with all of our guests. We regret to learn that your stay was not perfect. Resort management will review your comments for any improvements we can make. Thank you again for your feedback and we look forward to seeing you again in Marathon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Hammocks at Marathon

Property: The Hammocks at Marathon
Address: 1688 Overseas Hwy, Marathon, FL 33050-2121
Phone Number:
Location: United States > Florida > Florida Keys > Marathon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 17 Hotels in Marathon
Price Range (Based on Average Rates): $$$
Hotel Class:2.5 star — The Hammocks at Marathon 2.5*
Number of rooms: 79
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Also Known As:
The Hammocks At Marathon Hotel Marathon
The Hammocks Marathon
The Hammocks Hotel Marathon
Hammocks Marathon Florida

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