It is sad that Mr. & Mrs. P. followed through with their threat to give us negative reviews on social media, because we could not allow them to keep their boat in our marina for free. Other guests are charged for their boats, so it simply would not be fair to change our policy for this one guest. We have made several attempts at being understanding (their new boat has defects) and providing options to accommodate them - with the hope that they would work it out, relax, and enjoy their holiday in the Keys! Unfortunately, that does not seem to be the case and we must accept their negative action; knowing that current and future guests will see through such attempts to tarnish our reputation and undermine our stated policies.
As our resort continues to fill up over the next few days, for the winter, our weekly rate begins at $864 (plus the customary tax). We do not charge for trailers or dollies for guests that are on any weekly rates -- as is the case with these guests. There are no extra charges for resort fees, electric, cable, kayaks/paddle boards, etc with the weekly rate; just those stated charges as shown below.
We wish Mr. & Mrs. P. safe travels when they leave our resort! We are sorry that proper information was not given us in July, when they booked with us, so that we could clarify their reservation details and pricing.
Reminder: for those who wish to bring a boat to our property, there is a charge for boats and to use our newly renovated docks. Please arrange for a dock when reserving your site, so that we can advise you of our policies and rates. There is no charge to launch kayaks/paddle boards from our "safe launch" dock. One RV and 1 vehicle are welcome at each site; additional vehicles will be accommodated somewhere on our property at our customary fee of $10/day -- please arrange additional vehicles when booking and/or prior to the arrival of that vehicle.