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64 - 69 of 207 reviews
Reviewed March 7, 2013

The resort is upkept and is in serious need of major repairs. Our deck was unsafe, the foundation of the unit was off its cement blocks and the floors tilted and doors did not shut. Parking accommodates 5-6 cars and is right off the busy highway 1, and you can't see your car from any of the motel units. The business office is located a block or so away, and they serve three motels, so there's no personal connection. I imagine the owners are nowhere near the area, which reeks of sulfur when the tide is out. We stayed only one night, and lost our money for the additional night we had booked, but it was unsuitable for habitation.

  • Stayed: March 2013, traveled as a couple
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1  Thank Ruth R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 5, 2013

I also booked online based on location and the site's pictures and description. My "guest room" was small, cramped but reasonably clean (hence the 1 ball rating). There was NO water pressure (read: dribbling) for showers and the water temp alternated from icy to scalding. The bed sheets were worn and unchanged for the three nights I stayed; I know this because the stain on the fitted sheet was in the same spot each night. The vinyl blinds were ripped and dirty. The coffee cups were stained from previous use and obviously unwashed. The view of the Atlantic was really the only redeeming feature but overall, the place is just creepy, grimy and poorly maintained for the $129.00+ per night charged to sucker tourists. That said, a little bit of pride, elbow grease and paint would add some value. Tourist beware!

  • Stayed: February 2013, traveled solo
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Thank Jay D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 4, 2013

We rented room at last minute over phone the whole keys area was sold out !!
Arrived and had to walk a few hundred yards to the motel down the highway in the dark to check in... Then walk back to look for our room and unload in the dark!!!
After dinner as I pulled blankets back to go to sleep these bugs were crawling on the pillow.... My hubby took a pic n we looked up bed bugs on the net... Sure nough... Bed bugs... Tried to call the emergency # got voicemail n no one ever called us back!!! We left by 7am and office was still closed so of coarse no one to complain to!!!! We travel with our own pillows n left them behind due to the bed bugs!!!
I will never stay in this resort or the other two connected to it!!! Yellowfin and casa !!!
Disgusted!!!
All we asked for was maybe an apology phone call!!! But no response???? Really????
Also paid 178.00 to have bed bugs!!!!

I called and emailed local Health Dept today!!! Not sure if it'll help but at least they are aware!!!
We are regular keys visitors n love the old school keys resorts!!! We have stayed at several and are not picky people!!!This however is unacceptable!!!
Would never recommend any of their three properties unless u want to come home with creepy crawly visitors!!!
Lesson learned ,well stick to our known resorts or stay home !!!!

  • Stayed: March 2013
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1  Thank Butterat68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 21, 2013

Stay away!!! We booked and Paid via phone with credit card based on pics on their website. Big Mistake !!pics deceiving. when we arrrived for some reason we were told we had been given an upgrade to the Deluxe efficiency with ocean view..hmm no reason given. The place smelled bad, the floor was "greasy" slippery. I had to walk around on a towel trying to remove whatever it was on the tile floor.Very small! Cabinets old and rotted on bottom, stove filthy, burners dont even sit flat, i refuse to use the stove as it could burn the whole place down. Bathroom very Small, someone left a cat poop scooper under cabinet from previous visit? Bedroom is tiny, you cant get out one side of bed, your smack against the wall, the big double door in the bedroom wont open, if you can manage to open it, its all rotten wood on the bottom,, so that deck is useless. Futon in living room was filthy! and smelled terrible, back wood deck filthy, loose planks, and no beach access!! Pool is about the size of a large jacuzzi. Lock does not work from inside. little bugs of some sort all over counter tops and bathroom sink. keep wiping them down and the bugs kept coming back. pics on internet are deceiving, i would not recommend this place at all, for $$149 a night go somewhere else..we paid in advance for a week stay and no refunds so we are stuck..

Room Tip: Stay elsewhere, this place is a dump!
  • Stayed: February 2013, traveled as a couple
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1  Thank smiles s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 20, 2013

Bugs and stains on the bed sheets. Spiders in every corner. Ants crawling on the walls and floor. Trim and bathroom wood rotting. Ran into a couple who was booked in our room the night prior and demanded to switch rooms since 2 inches of rain water flooded the room that they so kindly booked us the next night. Suffocating bleach smell to try and mask the smell of mold. Clerk then proceeded to call police when I wanted to record our conversations for my credit card company for our battle to get our refund. They continued to refuse a refund. Shortly after the police arrived and saw the room for themselves a full refund was given. This place should be shut down. Health department was called.

  • Stayed: February 2013
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1  Thank ErinRose12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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