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Reviewed August 11, 2011

These are NOT cottages, but old trailers that are falling apart - tilted to one side. It took me more than a day to get bath towels (after 4 requests). A crab jumped out of my daughter's rollaway bed (which was filthy) when she set up. The kitchen is equipped with dirty plates. There is a sign in small print over the sink saying that their cleaning person does not clean any cookware and customers are charged for leaving dirty dishes in sink, Dish soap is not provided (do the math). Everything was rinsed then put away. DISGUSTING!!

  • Stayed: July 2011, traveled with family
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1  Thank Maureen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2011

Good value for the price. Cute room, very clean, nice people at front desk. Lovely spot in Grassy Key. Right on the ocean, nice pool, very well maintained.

  • Stayed: July 2011, traveled with friends
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Thank lindakravitz1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2011

we arrived at the resort to find no parking...had to park off the busy strip overseas us1?! it was a dump and am disputing with credit card company to get money reimbursed..

the pictures on the internet must've been when the resort was brand new? because when we visited with our 2 children we 1. said 'no' way and 2. no one available to assist us...just a note on the door to say go to the other resort yellow tail for check in, you got to be kidding.

very disgusted and we found a room very very nice just 2 miles past bonefish and it was CHEAPER TOO AND BRAND NEW AT THAT.

  • Stayed: July 2011, traveled with family
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2  Thank familytn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2011

We got married in Key West and travelled back to Orlando, stopping at the Visitor Centre to book accommodation. Wanda told us the Keys were full but recommended this place, showing us a photo and saying she'd been there herself and it was clean so we booked two nights and gave her our credit card number.

We arrived and were met by Jerry who said that ALL the money had been taken from our card and there was no refund and that we couldn't have the room till 4.00 pm as they had a problem getting cleaners. I asked if I could leave my wedding bouquet in the shade and he then said "Oh you just got married? It isn't a honeymoon suite." He told us it the room was dated and not very big and "hoped that we wouldn't be too disappointed"

So we went to the beach feeling really depressed and not knowing what to expect or our rights under Florida law. At 4.00 pm we went back and Jerry was no longer there. We went to the room which was basically like a 1950's Butlin's chalet, no chairs, two smallish double beds, a kitchen area and a tiny shower room, and a space for hanging clothes with one bent wire hanger. This was room 10 and nearest the Highway, ie about 15 feet away with just a wooden wall between us and the road noise.

I went back to reception in tears and the desk clerk rang the owner and explained the situation. He rang the owner and we finally got another room in the same resort (see under Casa Del Sol) but had to pay more. The desk clerk also rang Wanda and her excuse was that she didn't know we just got married!

  • Stayed: March 2011, traveled as a couple
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Thank DianafromShropshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 25, 2011

Extremley over priced. Expecting an oceanfront view but the view was from a tiny efficincey window. The room was not ready at 4 it was ready at 5:30pm. I had to change rooms because it was tiny as soon as you walk in you bump into the bed. Tiny parking space only fit 4 or five cars. I had to walk a block to go to the office or park. Everything was falling apart air conditioning rusted, the windows extremely dirty. Ants and dead roaches. The photos are misinterpretation of resort. Some of the pics are from the other hotels they own. The pool had worms. The side of the hotel was a dump full of garbage and the entrance was dirty ugly. The furniture falling apart. They also charge a resort fee when you get there and taxes. Nothing nearby to do had to drive many miles to go eat. DO NOT BOOK HERE OR YOU WILL RUIN YOUR VACATION. Thanks god I only stayed one night. My whole family was very upset. This hotel should be knocked down completely! This resort is abandoned and dirty. I wish I could of listened to the reviews. What a waste of my money. For pics go to google.

  • Stayed: April 2011, traveled with family
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Thank madajenja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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