We just returned from a vacation spent in the Florida Keys. For part of our trip, we stayed at the White Sands Inn on Grassy Key. We based our choice of White Sands on both The Insiders Guide for Florida Keys and ratings on TripAdvisor.
We were terribly disappointed in our choice. The online photos show beautiful white beaches ending at clear water. This was not the case... the grounds were unkempt and the area along the water was covered in dead plants, and the water extending a few yards from the shore was full of plants, making it impossible to swim. It was low tide when we arrived but even at high tide, the beach was terrible. It appeared that the beach area and water has never been raked or cleaned out.
The dock was very run-down and the promised "kayaks, pedal boats and other boats" were broken, rusted and generally in terrible condition. We were told that the oars, etc. were in a closet under a set of stairs, which they were, but the closet was littered with junk and the equipment supposedly available was broken or missing.
Our room did have a lovely view of palm trees and the Gulf waters past them. The light above the door to our room was broken, The vertical blinds were missing slats, the windows leaked during rain, which got the pillows of both beds wet, since the beds were pushed to the window wall with no headboards.
The bathroom was dirty, the baseboards and walls had dust, dirt and cobwebs on them, as did the wall in the kitchen area.
Dishes in the cabinets had sticky residue on them, so I had to wash each dish and utensil both before and after using them.
There was one small towel bar in the bathroom which barely held two folded bath towels. Towels were replaced daily, if they were left on the floor, but no other cleaning was done. The inn did not provide bathroom cleaning, sheet changing or bed making.
The office was supposed to be open until 8:00 PM but on two evenings between 6:00 and 7:00 PM when I tried to go in, it was closed and the manager was not to be found. There was a phone to use to contact him, but it did not work.
We would not stay there again.
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- Also Known As:
- White Sands Hotel Marathon