I found this sight when looking to see if there had been any complaints of theft or missing articles from the rooms. We had something peculurehappem to us, which I will explain at the end of this review.. We did not have any such incedent happen to us and had a fairly nice stay at the resort.
On arrival and check in service was fast and friendly, Offers to check out the pool if we wish to see if it met to our satisfaction before we registered was appreciated. Recomendations was given to take in Bahia Hondo State Park with our children. Perhaps next trip. Only one key was offered for room and there was two adults and two teenage children, The room was fairly small as one bed was in front of the door as you entered the room, but it was clean. We accepted it as an adventure. There were sufficiant towels for bathing, no extra for poolside. There was no cofee seen at the lagoon area as mentioned in previous reviews, not that I ever saw anyway. We enjoyed a couple of days fishing in the area and would come back and enjoy the pool and the lagoon area where we could clean any fish caught.. The last evening there I accidently locked us out while unloading our truck. We were unable to reach anyone at the front desk and saw no emergency number. The guest staying next to our room saud they have been there many times and tried to call someone for us. She mentioned we should try to get in with a credit card and said that usually would work on locked doors. Nothing seemed to work and mosqitos were beginning to bite. Suddenly this same guest walked over to our door and put "her" key into the lock of our room and opened the door right up! We were very thankful to be getting into our room it was about midnite by then, but as you can see it raises some concerns. The women said she was surprised that her key opened the door. The next day the front desk was also surprised to hear that and assured us it would be addressed. We would stay there again because everyone was kind and friendly,,,but will always use more caution when leaving anything behind in the rooms.
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- Also Known As:
- Kingsail Hotel Marathon