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dgnj2015
Leonia, New Jersey

Sun, Rest ,Relaxation in the Florida Keys

5.0 of 5 bubblesReviewed Jun 10, 2016
This resort is very well suited for the whole family . There is a children's pool, family pool ,a spa for total relaxation, events for children like the Marine Science Eco Experience where the kids get first hand experience with learning and touching local marine life [hermit crabs, sea horses, assorted fish ..which are returned unharmed back to the ocean after the event ] The staff is very pleasant and attentive to your needs.
Date of stay: June 2016
Trip type: Traveled with family
4.0 of 5 bubblesValue
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheecaLodge, Guest Relations Manager at Cheeca Lodge & Spa, responded to this review
Responded Jun 12, 2016
We are delighted you and your family enjoyed your stay. Cheeca is the perfect location for active families seeking adventure and couples seeking romance and relaxation -- there is plenty of room for both! Thank you for your compliments about our staff, and for writing this terrific review. We hope to see you all again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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View more hotels in Islamorada
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4,627 - 4,632 of 7,306 reviews
Reviewed June 10, 2016 via mobile

Beautiful resort, clean rooms, excellent customer service, so many ammenities! Pools are beautiful and the grounds are very well kept. There is a par 3, 9 hole course. Not tour pristine but all you need for a vacay to hit some balls around. Bicycles, x box, board games, kayak, floating big wheel, paddle board, paddle boats all available to the guests. This was truly a beautiful place to stay in Islamorada. There were just a few negatives, but this is why we have reviews right? If you are staying in a beach bungalow which is absolutely perfect, you can't have your car nearby..there is no parking at the beach bungalows you have to park in the main lot which is quite a walk. Also we brought our boat and felt it took us a few days until we knew how to come in to the dock, it's extremely shallow and difficult to come in or out during low tide. Also finding a place to put your boat in the water is almost impossible. It's crazy I know, we spent 1/2 the day trying to find a ramp, most of them are private or not available to the public. We ended up putting in at Post Card Inn and storing our trailer there $30 to use ramp in and out and $40 per day trailer storage. They close ramp at 6 so the day we left we had to be out before then. Also at Cheeca during low tide The entire beach goes out and dries up so there is only beach area for guests 1/2 the day. There is nothing you can do about Mother Nature though. Also washing down motor and boat can be difficult at Cheeca if there are no spots near the hose. Hoses are only located closer to the shore on the dock. Positive, About a 10 minute drive to alligator reef which is beautiful. Overall we would absolutely stay again just had to use this first trip to gain knowledge for the ins and outs for what is available for boaters here. Small inconveniences absolutely do not rule out how much we loved Cheeca. Smoothies by the pool were delicious, try the key lime smoothie with graham cracker crumbles in it! Continental breakfast is also hearty and fresh, fruits, bacon, grits etc...all you need for a quick balanced breakfast. Bottled waters in rooms are complimentary and re stocked daily. Thank you Cheeca for a wonderful stay!!!! This is a little slice of paradise in Islamorada.

One suggestion for Cheeca;
Upon arrival for guests ask them if they will be docking their boat with you and give them a list of recommended ramps to put boat in the water also direct them to boat trailer storage that I know you have on site (we decided not to use the storage at Cheeca because we needed the trailer readily available at the ramp we used). There is no proper charting for the way in and out of the dock esp during low tide, giving guests a brief recommendation for the path in and out that would be key.

Date of stay: June 2016
Trip type: Traveled as a couple
1  Thank Megjo19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheecaLodge, Guest Relations Manager at Cheeca Lodge & Spa, responded to this reviewResponded June 12, 2016

We enjoyed reading your thoughtful and informative review. Thank you for mentioning some of the many amenities and activities included in our resort fee, and we are happy you enjoyed them. We are delighted you love our resort so much, and appreciate your praises of our excellent customer service and delicious breakfast offerings. We are also glad to hear your beach bungalow was absolutely perfect. Please know that our bell staff is available to pick you up at your bungalow and take you back to the resort (and vise versa); just give them a call when you are ready. We agree with you that docking a boat can be quite a challenge. The waters here are very shallow, especially during low tide as you point out. We appreciate your recommendation to provide detailed docking recommendations for guests who want to bring their boats and we will be happy to provide that information. It is rewarding to read that you will be returning soon to this little slice of paradise in the heart of the fabulous Florida Keys.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2016

I stayed her over memorial weekend and paid $600 a night for my stay. The lagoon, which people can go in as a small beach was filthy. The room I stayed in was dirty. After my first night out when I returned to the room there was a roach in the bathroom. I took pictures of the roach. The next morning I called to complain and the lady told me "this is the keys there's roaches." I have stayed at Hawks Cay and other resorts at the keys multiple times and had never encountered a roach in the shower. Then with an attitude she asked me if we wanted our room cleaned. I mean obviously!!!!! They ended up giving us a free breakfast coupon, which of course we never used. if they have roaches in the showers I don't even want to imagine whats in their kitchens. Then we went to the pool and they ran out of seat covers, when they finally found one it was dirty and broken. This place is all hype and does not deliver. This is a roach infested over priced nightmare at the keys. if you want to stay at a similar resort with better quality go to Hawks Cay. Moreover, this is the only review I have ever left because my stay was so bad I needed to warn other customers.

Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Value
    • Sleep Quality
    • Service
6  Thank tammy136
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 9, 2016

Very nice facilities, beautiful lobby, great to be met at the door with a glass of champagne to celebrate the beginning of vacation!!!! Great size room with parking right in front of our building. Wishing we would have stayed longer.

Room tip: We booked at the last minute and were very impressed with our room.
Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
Thank Lisa G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheecaLodge, Guest Relations Manager at Cheeca Lodge & Spa, responded to this reviewResponded June 12, 2016

Thank you for this great review, and please come back again soon for a much longer stay. We look forward to welcoming you back.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2016

Beautiful resort, feels like you are away from the world..hard to come back to reality..Chis at the front desk is awesome couldn't do enough and Oliver at the pool bar go see him! Amazing turkey club!!

Room tip: Best views are oceanfront! Dont stay in the golfview resort view better rooms!
Date of stay: June 2016
  • Trip type: Traveled with family
    • Location
    • Sleep Quality
    • Service
Thank 759juliettesc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheecaLodge, Guest Relations Manager at Cheeca Lodge & Spa, responded to this reviewResponded June 12, 2016

We are delighted you had a beautiful, relaxing stay and appreciate your praises of our team members. Please come back again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2016

This was a celebration vacation for my wife and myself as we were celebrating her being cancer free! I had the concierge deliver us a bottle of champagne and a diamond sapphire ring - pool side to celebrate the very special occasion! The staff at the Lodge did a fantastic job of treating her like the special person that she is!

Room tip: The Private Bungalow's are FANTASTIC!
Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank Tom M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CheecaLodge, Guest Relations Manager at Cheeca Lodge & Spa, responded to this reviewResponded June 12, 2016

We were very touched after reading your review and feel honored that you chose our resort to celebrate your wife. It was a pleasure having you as our guests and we hope you plan a return celebration in the near future. Thank you for writing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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