My wife and I have been going to the Cheeca Lodge since '06, before their big fire and have always gotten first rate service. We've always loved the place, and still do, however we recently made the mistake of staying there this past Labor Day weekend.
Every poorly disciplined child in Florida was staying there and while waiting to be seated in the restaurant the hostess seated four adults and 6 of the aforementioned poorly disciplined children.
We got up to go somewhere else for dinner, but Gabe, the restaurant manager, asked us to stay and that he would take care of us. He told the hostess to seat us in "the special place in the garden" and make sure Madie was our waitress.
We were taken to a very nice,very out of the way table on the beach and our waitress, Madie was right there asking for our drink order. She proved herself to be pleasant, knowledgable about everything on the menu, including the wine list and very capable. My beer was brought before the bottle had a chance to start sweating in the 91 degree heat and our ice cream desert didn't even start melting by the time she brought it to us.
During dinner my wife and I commented several times that what Gabe did to accomodate us, and the stellar service Madie provided is why we keep coming back to Cheeca Lodge.
Our enjoyable Cheeca weekend culminated when Earl at the front gate offered my wife a cold bottle of water after her run. "I've always got some here so just ask and I'll take care of you." He's been on duty several times we've been there over the years and always seems to remember us. He provides enough specifics each time so I know he's not yanking my chain.
The actions of three people that ensure we always stay at Cheeca Lodge: Gabe, Madie and Earl.
- Official Description (provided by the hotel):
- The "Queen of the Florida Keys", Cheeca Lodge & Spa has been an exclusive hideaway for celebrities, business leaders and U.S. Presidents for over 70 years. Set on 27 private oceanfront acres in Islamorada, Cheeca has been constructed with a porte-cochere entrance, traditional Florida Keys architecture, chic West Indies décor, and spirited tradition of “barefoot elegance” -- a term coined at Cheeca. Along with a new breakfast bistro and lobby bar, Cheeca boasts three distinctive restaurants: Nikai Sushi Bar and Lounge offering the Florida Keys’ freshest sushi, Asian-inspired fare and a unique selection of Japanese sake and wine; Atlantic’s Edge with a seasonal fine-dining menu of fresh local seafood, prime steaks and organic local produce; and its family-friendly Limoncello Italian restaurant serving up Tuscan favorites in a casually rustic setting. Cheeca Lodge & Spa features 2,400 square-feet of retail shops with a Cheeca Signature store featuring the latest designer fashions and accessories. An expanded roster of activities include offshore and backcountry fishing, parasailing, sightseeing, eco-tours, paddleboards, water trikes, kayaks, golf, tennis, pickleball, shuffleboard and more. The resort’s signature features include a classic 525’ wooden fishing pier, tropical gardens, crossing palms archway, nature trails, Tahitian-style Spa Lagoon, spectacular purple sunsets, 1100 feet of beaches, Jack Nicklaus-designed golf course, Camp Cheeca children’s environmental activity program, and access to world-class sportfishing. Located just 90 minutes south of Miami International Airport in the Florida Keys, Cheeca Lodge & Spa is just a few hours by air or drive from major East Coast U.S. cities. ... more less
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- Also Known As:
- Cheeca Hotel Islamorada
- Cheeca Resort Islamorada
- Cheeca Lodge And Spa
- Cheeca Lodge Florida
- Cheeca Lodge Islamorada
- Cheeca Lodge Spa