We booked the hotel through Expedia as it was advertised as Pet Friendly. Expedia allowed us to book an Ocean Front room; however, upon arrival, we were informed that only select rooms are available for pets. We were obviously disappointed, but the front desk manager Chrissy went out of her way to find the best room possible for us on a sold out weekend and refunded the additional cost of the room.
The rooms all have a small kitchenette and a very large screened-in patio, which is great for pets. The hotel has a very large and private beach front area. The tiki bar is nice and the staff member taking drink orders from those of us enjoying our beach chairs was a plus. The location is in walking distance to 3 restaurants, including fast food from Burger King.
While we would have preferred an ocean front view, we enjoyed our stay with our pet and would return to this hotel. Kudos to Chrissy for handling a very sensitive situation like a pro.
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- Also Known As:
- Islander Hotel Islamorada