Very disappointing. The pictures accurately portray the property. The grounds are well kept and other owners are very pleasant. However, the unit itself and management are lacking. Even though it is sunny Florida they leave you instructions not to turn the AC below 75 otherwise it will freeze and you will be left without AC since they wont fix it. They acknowledge the units are not well insulated.Their "internet in every room" proclamation might be true but the modem on mine was working. To get maintenance you are instructed to write your request on a piece of paper and leave it by the office. They make it clear that you are not to give this request directly to the maintenance man, even though he was the only worker i saw all week and nobody was ever in the office. Needless to say my request was still sitting in the same box after 3 days. Also there was my request for something to be done about the mosquitoes INSIDE the unit. They were everywhere. We never left the door open since when we first walked in we saw them. I bought bug spray and sprayed everywhere but finally after the 4th night (pre-paid for 7) I had to leave since we got bit so bad that we couldn't sleep.
I would have liked to discuss this with a worker but never saw any office worker. I also would have requested new linens since the ones i had were stained with what I hope is tomato sauce.
Cute looking place with well kept grounds but the units themselves were horrible. Never have left a timeshare early since if i pay for the week i want to get every use of it possible, nut in this case I left and wound up paying hundreds of dollars to stay elsewhere to finish out the week.
- Official Description (provided by the hotel):
- Topsider consists of 20 fully furnished octagon shaped stilt homes nestled in a lush tropical setting facing the bay. Each unit has two bedrooms, two baths, living room and a full kitchen. Downstairs you have your own storage/laundry room with a full size washer and dryer. HIGH SPEED INTERNET ACCESS IN EVERY UNIT On site there is a heated swimming pool, Jacuzzi, tennis court and two shuffle board courts. There is a play ground area with swings and slide for the kids. Bicycles as well as kayaks and canoes are also here ready for your enjoyment! Topsider has its own boat ramp that guest can use at no charge. Of course we can't forget Topsider's famous pier. This "T" shaped pier jets out into the bay 180 feet giving those with boats plenty of room for docking and those who don't a great place to fish from. It's also the perfect place for everyone to enjoy those fabulous Florida Keys sunsets. So please take a moment to explore the site and see all the wonderful things that are available to you here at Topsider and the Florida Keys. ... more less
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- Also Known As:
- Topsider Hotel Islamorada