The hotel is in a great position, is pleasantly appointed and overall we enjoyed our stay. The one thing that let this hotel down was the cleanliness of the floors in our room. We arrived gone midnight on the Friday and noticed the carpet in the living room, bedroom and closet and the tiles in bathroom had a significant amount of debris on them (mainly around the edges but nevertheless they needed a good vacuum). We didn't bring this to the attention on the front desk at the time (given the hour) and assumed it would be cleaned up during housekeping's visit on the Saturday morning. This was not the case neither was it the case on the Sunday either. I raised this with the front desk on Sunday afternoon, where the issue was dealt with by a very professional and helpful young lady. The response from the housekeeping manager was that the room has been fully serviced that morning. I went on to list each area of the floors that was dirty and returned to our room to find the carpets and part of the bathroom floor had been dealt with. Unfortunately this didn't last as crumbs dropped on the floor beneath a chair under the kitchen counter/dining area Sunday night were still there when we checked out on Tuesday morning. Get it together housekeeping!
On a more positive note the beds were lovely, as were the linens, pillows, hot tub area, pool and "beach". The free breakfast hit the spot, as did the free wi-if. I must stress that everything else, without exception, was very clean.
- Official Description (provided by the hotel):
- Amara Cay Resort is anchored in the laid-back style and carefree atmosphere that makes Islamorada the Sport Fishing Capital of the World. Reflecting the easy tranquility of the Upper Keys, Amara Cay Resort seamlessly blends recreation with relaxation. Hammocks dot the sandy shoreline, palm trees sway in the breeze and a shimmering oceanfront pool beckons early risers. It's no wonder Amara Cay was named the winner of the 2015 Sandi Design award for Design Excellence Hospitality by the International Interior Design Association, which recognized our expert balance of relaxed atmosphere and luxurious style. ... more less
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- Also Known As:
- Hampton Inn And Suites Islamorada Hotel Islamorada
- Hampton Inn Islamorada
- Islamorada Hampton Inn