I have never in my life encountered such a horrible restaurant until my recent trip down to the Florida Keys. As soon as my colleagues and I entered the restaurant, the host had already initiated a bad impression with the dullness of his greeting. Then came time for the seating. Not only was the table disgustingly dirty, it seemed almost as if they completely ignored cleaning the table and just set up the tableware right on top of it. Words cannot explain how inappropriate it was to travel all the way down to the beautiful Florida Keys with such high expectations of enjoying our time in Islamorada, and become overwhelmed with such terrible service. The server was monotonous, hardly making any eye contact with us, and that resulted in a negative atmosphere.
After all that said, we still gave them the benefit of the doubt and hoped that the food was at least decent. We were wrong! The soup was cold by the time it was served, and there was nothing impressive about the BBQ ribs. There wasn’t anything unique about it. Good thing I only purchased the half order. Overall, it was such a big disappointment to everyone. I would have to also comment about their tuna tartar. I don’t know what they were thinking, but that was the worst imitation of Asian cuisine I have ever witnessed. There was nothing Asian about their vinaigrette, in fact it was strangely robust at the moment. It was quite the “Sensory Stimulator” alright.
To not be mistaken, the place had great décor and color schemes, but the food/service did not complement each other. The name of the restaurant suits them perfectly. It was certainly a Turtle experience. Management needs to be reconsidered.