My husband and I have been going to the Keys for over 2 decades. We love the Islamorada area and have really enjoyed all the great restaurants which have opened up over the years. For that reason it had been a very long time since we've been to the Turtle but we decided to try it for 'old times' sakes. It was Thanksgiving weekend and we knew it would be crowded so we were sure to make reservations several days ahead. When we arrived at the restaurant, they did not have our reservation listed. Fortunately, there was a place at the bar so we grabbed the last 2 seats. As we were sipping on our wine perusing the menu, our cellphone rings and it's the manager asking us if we were going to come in for our reservation! We let him know we were sitting at the bar because they didn't have us listed. The manager came right over and apologized and asked if we wanted to move to a table but we said we'd stay at the bar.
We ordered our appetizers and dinner and waited... and waited... and waited. About 30 minutes later I asked the bartender if we were going to get our appetizers and he literally slaps his forehead with his palm and said he forgot. He rushes off and gets our appetizers and when they finally arrived, they were delicious. I had the turtle soup which is as good as ever. It took an hour to get our dinners and while I frankly believe that's too long, the food was excellent. I had the Hog Snapper Francaise which I would recommend. My husband had the Hog Snapper ala Sid which was also very good. For the problems we experienced and we never complained, the manager offered us a complimentary dessert and our bottle of wine was comp'd. The restaurant recognized they made a mistake and did their best to make amends. Can't ask for anymore than that. The food was very good but would I go back? Possibly but wouldn't be our first choice given all the other choices now in Islamorada.
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