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“Wonderful place with excellent service”
Review of Ocean House

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Ocean House
Ranked #1 of 19 Hotels in Islamorada
Certificate of Excellence
London, United Kingdom
Level 4 Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
“Wonderful place with excellent service”
Reviewed May 26, 2013

We are just back from 3 memorable nights at Ocean House. Even before we arrived, we had emailed to get some recommendations for places to eat and the response was not only fast, but spot on. The property is absolutely beautiful. The gardens are amazing - clearly a lot of love has been spent on them, and the pool area is great too. We ate lunch here, by the pool, on a couple of days and it was really very good. We can particularly recommend the spicy fish taco! What makes this place particularly special however are the people who work there. Nothing is too much trouble and your relaxation and happiness seems to be their sole goal. We will certainly be back.

Room Tip: I would go for a room on the upper floor to get a better view of the ocean.
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  • Stayed May 2013, traveled as a couple
    • Value
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Helpful?
2 Thank akmonaghan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 28, 2013
We are happy to hear you enjoyed your stay with us. Our staff works very hard to make your vacation special. Glad to see our newly added lunch menu items are being well received. Thank you for choosing Ocean House and we hope you come back again soon.
Mona
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Traveler tips help you choose the right room.   Room tips (131)
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Archers Lodge, NC
Level 5 Contributor
67 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed May 26, 2013

The place is a pardice with a capitol P. Spent 3 nights there. The rooms are moderm & very clean. The Staff are A+. The grounds are plush & tropical. The beach small but a beatiful setting. The pool area & hot tub area are clean & modern. The grounds are quite & relaxing! There are only 10 suites i believe.
" Ok what i didnt like" There is a strong smell that is always present. Its only in the front area of the property! From the check in office to the building housing the guest rooms. Inquired about this very unplesent odor to several staff.
1 told what odor staff was in denial ...
2 told by another staff it was a plant on an adjacent property . That a disgruntle neighbor would not remove.
3 told by a another staff it was sewer odor & that they were working with the problem.
Found this out our last day. This may explain why our drain was slow in the shower. Its a shame the odor is so strong & takes away so much from such a beautiful place.
Room tip: if your a light sleeper stay from the Dawn Room. End unit down stairs & air handlers are on outside wall. This is Florida and they run all the time. At night they can become some what disturbing. Thx

  • Stayed May 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank KingofGlory
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 28, 2013
Your comments are much appreciated. Yes, we have been having an issue with the septic system. It became a trial and error process and I believe it has been taken care of. Fortunately, the Village is in the process of installing sewer lines which means the septic will be eliminated within the next year or so. We were unaware that the air conditioner compressors could be heard from inside the Ocean Dawn Suite. I will have maintenance check to make sure there isn't a problem with them. Thanks again for bringing these items to our attention.
Mona
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Bernardsville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 24, 2013

The staff was amazing and looked after our every need! the landscape is beautiful with nature all around . We stayed in saltwater taffy, ocean view. It was a very nice room, however a couple of things - the light in the bathroom fell out of the socket and our bedpost was squeaky - all of which the staff took care of immediately- were inconvienent and a bit scary had one of us been taking a shower when the light fell. We would like for them to expand and have a restaurant and bar on the property. All that said it was a great stay, and we w

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammy61876
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 28, 2013
We are happy that you enjoyed your stay with us. Occasionally we will have a maintenance issue arise and try to take care of it in between check-ins and check-outs. With only being eight units and fully reserved there are times when things happen while the guest is in the room. I am happy to hear our staff was attentive to your needs and responded quickly. We have spent over five years getting Ocean House to this point and continue to thrive to make the best possible experience. We are currently working on a beer and wine license and will take your recommendations into consideration. Thank you for staying at OH and would love to see you return.
Mona
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Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 21, 2013 via mobile

A very professional and friendly staff greets you as soon as you drive up. They assist you with your luggage and give you a complimentary drink while you tour the grounds.

The grounds are beautiful and very well maintained and it shows that they care for their property.

The room was very clean, cool upon arrival, well appointed an very large. We had a great view out our back patio of the garden area a short walk led us to the pool area with a covered thatched roof sitting area and further out the private beach area allowed us a great view of the ocean.

All in all the most relaxing place we have ever stayed at. The house was booked, but they setup made it feel like we were alone.

I can't recommend this place enough. We already are planning a return next year!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkurlan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 23, 2013
We are elated to see guests finding complete relaxation at Ocean House. Between all the areas we have created for people to enjoy the property along with our attentive staff, we truly are one of the more unique properties in the Keys. Your comments are much appreciated and we look forward to your return.
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Philadelphia, Pennsylvania
2 reviews
Reviewed May 20, 2013

I was so excited when I researched online and found Ocean House in Islamorada. I could tell from other reviews and then in speaking with them while reserving that I was in for a great stay. Having booked this in March with only about 10 days before arriving, OH only had 2 nights available - but I'm glad we grabbed them! It was everything I hoped for! The view was incredible - not only out on the private beach but the gardens were so gorgeous and maintained meticulously. The rooms were spotless. Everything done in this place was done with care and the best quality when they refurb'd. I was impressed on many levels at the detail everywhere I looked - I appreciated it all and only wish I had more time there.

Bryan was there any time we needed something those two nights- whether it was checking on us out on the beach or getting us ice for the room or changing the hot tub temperatures to our liking at night! He even prepped the grill for us one night for the steaks we bought. I can't wait to go back. If I could, I'd live here a few months a year!

  • Stayed March 2013, traveled as a couple
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Helpful?
Thank Y S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 23, 2013
Thank you for the wonderful comments. We have tried very hard to make sure our guests feel like they are at their second home. We have a top notch staff that truly cares and thrives to make sure your every need is met. Very happy to see you enjoying the property and staff. We also appreciate your recommendations to family and friends and look forward to seeing you upon your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Carlisle, Indiana
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 7, 2013

My husband and I stayed at Ocean House for four nights and enjoyed every moment of it. We stayed in the Islamorada suite. It was beautiful and so were the grounds. Every room was occupied but it still felt like we were staying at a private home. We had the pool to ourselves and the beach to ourselves most of the time. If you are looking for a quiet and peaceful place to stay, I highly recommend Ocean House. The welcoming staff is very attentive to all of your needs. I'm very picky about where I stay and this place is extremely clean! It is nicely furnished and very comfortable. Don't waste your time looking anywhere else, this is the best place to stay. I cannot wait to go back!

Room Tip: The view from the upper level is amazing!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JenniferS781
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 10, 2013
When designing the grounds we paid particular attention to providing separate areas for guests to enjoy privacy and relaxation. Yet there are also common areas for guests to mingle if they wish. We are happy to see our vision coming to life and enjoy reading the reviews which help us to make OH the best experience possible. Thank you for the positive feedback and we look forward to your next visit.
Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Watford, United Kingdom
Level 3 Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed May 3, 2013

This hotel is exactly how a boutique hotel should be run and managed - amazing friendly welcome, beautiful gardens and landscaping, views to die for, and nothing too much trouble for the staff. This was undoubtedly our best hotel of our 10 day trip through The Keys and we were sorry only to be staying for one night really. We were offered a glass of wine on arrival whilst we checked in, and then shown to our room with a full tour of the property. The pool and waterfront location are just heavenly. We will tell all our friends to stay here for sure.

Our only small gripe was the rather small and unimpressive inclusive breakfast hand delivered to the room (to be fair - at any time of your choosing!) which we felt rather let down the amazing impression we had had throughout our stay. Other than this small issue, we thoroughly enjoyed our short stay in the property and will certainly go back for more sometime soon!!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike280473
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
keystothegarden, Owner at Ocean House, responded to this review, May 6, 2013
Your comments are much appreciated. The staff tries very hard to make sure your stay is everything you expect. We have been working on getting the continental breakfast just right. It appears we may need to look at it again. Reviews such as this one are useful in helping us to offer the ultimate getaway for couples. Thank you for your contribution and we look forward to your return.
Mona
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean House

Property: Ocean House
Address: 82885 Old Hwy, Islamorada, FL 33036-3658 (Formerly Ocean Dawn Suites)
Phone Number:
Location: United States > Florida > Florida Keys > Islamorada
Amenities:
Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 On the Beach Hotel in Islamorada
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Ocean House 3.5*
Number of rooms: 8
Official Description (provided by the hotel):
This intimate, upscale, and adult only hotel and resort houses eight luxurious suites. The right choice for those wanting to getaway and just relax. A perfect location for small weddings and groups. Newly renovated with a pool, beach, spa, cabanas and fire pit. ... more   less 
Reservation Options:
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Also Known As:
Ocean House Hotel Islamorada

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