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“Best hotel in KW”

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Key West Marriott Beachside Hotel
Ranked #16 of 51 Hotels in Key West
Certificate of Excellence
Clearwater, Florida
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Best hotel in KW”
Reviewed April 8, 2014

This was my first time in KW , omg this hotel was great, the staff was mega friendly. The shuttle super convenient, some of the drivers were so helpful and fun to be with. I have no complain about this hotel. I will go back next year.

Green Features: The pool area was great, they dont have a real beach but the recreation of one is a great one!
  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Arianiy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 9, 2014
Thank you for posting your comments and we're glad you had such a great time and look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,806 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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Arden, North Carolina
Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 8, 2014

This room was absolutely INCREDIBLE. I am not exaggerating, not a SINGLE bit. I cannot wait to post pictures of this place. I probably said OMGosh like 100x while I walked through. I could write a book about how amazing it was! Italian marble flooring, Italian marbled bathrooms, a full-size Sub Zero refrigerator/freezer, ceramic range with stainless steel hood, garden tub for two - did I mention Italian marble??, walk-in shower for two - I must mention Italian marble!, dual sinks, 1.5 bathrooms, mahogany four-poster bed with goose down blankets and pillows, gorgeous sectional in the living area, awesome little dining area with a breakfast nook, washer/dryer in-room, fully-stocked kitchen with hydraulic closing drawers and cupboards, massive baloney over-looking the bay and a private beach, etc., etc., etc... perfect for our 17-year anniversary. I wanted to move from my 3200 sq. ft. home to this little gem, for life. The resort with full-amenities, incredible, too!!!! Sorry I didn't mention much about that, but it was my anniversary, after all. We spent a lot of time in the room! ;) Good job, Marriott! Your designers' nailed it with this one!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1Dutchldy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 9, 2014
Thank you for your great comments not much more a sales person like me can say. Hope you come back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Westfield, Massachusetts
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 8, 2014

We just spent 4 nights here. Room was very good although the sleeper couch was a little uncomfortable to sit on. Shuttle back and forth to Key West Duval street was great and they would drop you elsewhere on the route in to save walking if they could. the service couldn't have been better. Our breakfast waiter, Dmitry, was very nice and couldn't do enough for us. I would recommend this hotel for a nice stay in Key West.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 9, 2014
We're glad you enjoyed your stay here and thank you for posting you comments here; come back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Potomac, Maryland
Level 4 Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed April 7, 2014

First of all I have to dispute the review by "Ronald R". The location is not that bad if you consider the nearby public beach that is easily reached by cab or cheap moped rental. With that said, the property is out of the way. Given that Ronald is a "seasoned" traveler, one would think that he would take a peek at Google Earth to see that it is off the beaten path. OK. With that said and the negative review somewhat neutralized I will provide the negatives. Distance from Key West Proper and Duval Street. If you Google Earth the property, you can see the beach size. Prison nearby? Who cares. The rooms are nice; especially the suites. In fact, I have booked a three bedroom to take my family back to for Thanksgiving Break for a week. Good work property management.

Room Tip: Ask for facing Ocean
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Green Features: Don't know much about them and not aware of them.
  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PaulK1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 9, 2014
Thank you and we look forward to seeing you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Raleigh, North Carolina
Level 6 Contributor
103 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed April 7, 2014

I actually love that this resort was not right on Duval Street. That is part of the reason we chose it. It is a great Marriott partly due to the service. They offer a shuttle every hour to Duval Street. The shuttles get full fast but almost every time the concierge or driver would send another shuttle. They also provide free transportation to and from airport. We stayed in a two bedroom suite which I would highly recommend if you are traveling with another couple. The pool was awesome. Expensive bar at the pool but I think that is a given at any resort. Plenty of space at the pool. Each night the housekeeping staff would provide down service with Godiva chocolates. Bonus! The beds are the typical Marriott beds (which I am not a fan of entirely).

Room Tip: If traveling with your family or couples, the suites are roomy and great!
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 9, 2014
Thank you for staying with us and for posting your comments here; many travelers don't want to be right on Duval st as you but we get you there by shuttle. We hope you come back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Level 4 Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed April 6, 2014

I suspect the one star got some attention. The following review is all about the strange location of this “Beachside” resort and the facility itself. The food, staff and service are all what we have come to expect from Marriott Resorts. For those of you who have read previous reviews of mine, we are seasoned global travelers who frequent everything from Marriott’s to some of the best luxury hotels in the world. We love food and lots of locations. I share reviews for both positive and negative experiences from hotels to restaurants.

We were strangers to Key West and were looking for a place to stay for a week. We were traveling with my daughter and 2 of her friends for Spring Break. We also had a possibility that one of our college sons might join us for a few days, so we wanted a nice place with a few bedrooms, and very much wanted to be on the beach. We shopped online and the usual locations came up; Westin, Southernmost resort, etc. We picked the Marriott for one major reason, it was “Beachside” If you check out the pictures on the Marriott web site, it looks GREAT! The only known downside was that it is removed from the action of Duval Street, but they provide a shuttle, so we figured we could make that work. We also picked the Marriott because of previous very positive experiences in Chicago, Marco Island, Cancun, San Francisco, etc. I’m also a Marriott Gold level frequent member.

The web site could not be further from the truth about the location and beach. First, there is no beach. Sand and Water do not always equal Beach. What they have is about 30 yards of gravel-ridden sand leading to the water. The rest of the “beach” is a bulkhead, with sand behind it, so there is no swimming. On one side of the “beach” is the highway, literally. As you look out, what you see on your left is a highway, and, are you ready for this??, when you look to the right, you see a landfill in the horizon with an industrial building in front of it. The building is the Monroe County Correctional Facility!! You can’t make this stuff up. So for vacation, we had to sit on a balcony looking at a landfill and prison. None of this shows up on the pictures on the web site. Be sure to check out my posted pictures.

On our deck was a spiral staircase. When you go up, there are no chairs, just a platform, and what you see from there is a black rooftop cluttered with air conditioners. I’m not sure why they put those staircases there??

The pool area is not bad, but a little too small for the amount of people that stay there. They use the most basic mixers, so forget about a good margarita. In the rooms, the flat screen TV’s have cables hanging everywhere. For a new resort, you would think they would have figured out the cabling. It just adds to the chaos of the facility.

As we discovered Key West, we fell in love with the Southernmost resort area. We also learned that Marriott used to own the Casa Marina hotel now managed by Waldorf Astoria. What a classic hotel!! I can’t imagine why Marriott left that, to build a new hotel next to a prison, landfill, and highway.

I hope this helps some people who are looking for a beach to steer away. All things being equal, I would go to Southernmost.

Other than the hotel, we LOVED Key West and can’t wait to go back.

Stayed March 2014, traveled with family
Helpful?
14 Thank Ronald R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 7, 2014
Thank you of your opinions and we are glad your service was good and I hope your room met to your standards. I should point out the landfill you mentioned was closed 20 years ago. Key West is not a beach town as the beaches here are man made, even the public ones since there is a reef three miles off our coast that blocks waves from reaching our shores and no waves crashing on rocks so no natural sand. Many guests enjoy the third floor roof top deck to view the sunset and lots guests daily relax on our "tanning beach". I hope your next trip to Key West is enjoyable.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newtown, Australia
Level 6 Contributor
296 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed April 6, 2014

The location is out of Key West main street but they do have a free shuttle which takes you into the city every hour.

The name beach side is a little misleading you are next to a beach but not one you would lay around to enjoy the sun. The pool area is very nice and is where you would enjoy the rays.

The rooms are very nicely styled and plenty of storage however the maid service was not very good. We would leave in the morning and return late afternoon and on a number of occasions the room had not been made up. It is a large complex with lots of rooms but I feel maid service should be completed as early as possible.

We had a small room but I could see that the design of the complex has large apartment style rooms which looked beautiful we unfortunatley did not have one of these rooms but still enjoyed our stay and would return.

Room Tip: Try for the large condo style rooms
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  • Stayed March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 792Carol_H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alan B, Director of Sales at Key West Marriott Beachside Hotel, responded to this review, April 7, 2014
Thank you for your comments and for staying with us and I hope you have safe travels.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Key West Marriott Beachside Hotel

Property: Key West Marriott Beachside Hotel
Address: 3841 North Roosevelt Boulevard, Key West, FL 33040-4534
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Key West Marriott Beachside Hotel 3.5*
Number of rooms: 214
Official Description (provided by the hotel):
Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more   less 
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Also Known As:
Marriott Key West
Marriott Beachside Hotel

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