My husband and I traveled to Key West and spent over $300/night for what would thought would be a decent room. While I was not expecting a water view, I did not expect to be in a dimly lit room the size of a closet with only one small window that overlooked the parking lot and building walkway. Cheap blinds covered the window and it reminded me of staying at cheap motel. Doors slamming during the night and people on the walkway made for a noisy sleeping experience. There was no sliding glass door or balcony. While the furnishing inside were okay, no thought was given to the small space (you could not open doors unless you moved furniture out of the way). The small fridge was placed on the floor next to the entrance door. The bathroom reminded me of the type you would find in a hospital room. A stark white sink was mounted to the wall (no vanity) and the shower was made for wheel-chair access but overflowed despite using the curtain. The lighting in the bathroom was horrible (reminded me of a gas station washroom). We paid over $300.00/night for this room and had just stayed for 4 nights at a Waldorf Astoria in Naples for about the same cost and had a spacious suite with a balcony overlooking the Gulf so this was truly disappointing. We requested a different room but was told this was not possible because they were full. Funny, when we checked in, a couple next to us was inquiring about room availability and were told that there were rooms available.
The common areas were nice but there is no beach just a man made sand area overlooking a cove. You cannot swim in the ocean here (weedy). The pool is on the small side and the hot tub is kept a scorching temperatures so you can only sit in it for about 2 minutes before feeling like a boiled potato. The wait staff at the pool were very pleasant but the front desk people could use some re-training in the customer service area. The shuttle is convenient for visiting Key West but there are too many people for the service. My husband and I would arrive 15 minutes before the scheduled departure to make sure we would get a seat. Guests would arrive last minute and cut ahead of the people who had been waiting and some people who got there first were not able to get on the shuttle. Marriott should come up with system so that line cutters do not get rewarded for their rude behavior. The shuttle drivers were very nice and helpful.
- Official Description (provided by the hotel):
- Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more less
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- Also Known As:
- Marriott Key West
- Marriott Beachside Hotel