My family and I are loyal Marriott Reward Members and have stayed at amazing Marriott Hotels over the years. In all of our experiences we have never been treated so rudely as we were at the Key West Beachside Hotel. One example, my wife, children (8 and 10 years old), and I rented Kayaks from the hotel. The first employee had us fill out the forms and select life jackets. As we waited down by the beach for the kayaks a second employee came and took the life jackets back. He informed me we did not need life jackets, shouting "it's not the law". I informed him regardless of "the law" I wanted life jackets for my children. As it turns out the reason he didn't want to provide life jackets was because he needed them for the jet skis he had rented out after we booked the kayaks...he didn't have enough jackets for all. I called and informed the Manager about the issue. I was told the rentals are not part of the Marriott (yet all the employees at the rental center wear Marriott uniforms). If you are looking for a fun and safe family vacation this is not the hotel for you. I have never written an online review and never even complained about a stay but I think families should be aware of the issues here.
- Official Description (provided by the hotel):
- Key West Marriott Beachside Hotel is a seven-acre waterfront property with lush tropical gardens, magnificent waterfront swimming pool and a wide variety of unique dining experiences. It is a blend of island ambiance and contemporary elegance, set on the southernmost point of one of the world's most storied travel destinations.129 one, two and three bedroom suites plus 93 king standard rooms. Each suite has a gourmet kitchen with sub zero refrigerator freezer, living room, dinning room, spa tub in master bathroom, marble floors, balcony and washer dryer with resort or water views. The standard rooms are much smaller with one king bed and view of an open walkway.Our man made beach is for tanning with limited water access, we do have a water sports concession on property on the beach and a fishing pier.Our new WIFI service is complimentary through out the hotel including rooms and the pool area. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Otel, Travelocity, Hotels.com, Hotwire, getaroom.com, Cancelon, TripOnline SA and Evoline ltd so you can book your Key West Marriott Beachside Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Marriott Key West
- Marriott Beachside Hotel