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All reviews free smoothies dove ice cream bars fresh muffins bi level turn down service full kitchen happy hour duval street washer and dryer two bedroom suite pool area half bath southernmost point bottled water living area beach access quiet side
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Reviewed April 13, 2019 via mobile

I have always stayed at Santa Maria or H2O suites every time I go to Key West - cleanest hotels and friendly staff not to mention the gardens at each place are beautiful too. Beautiful place to go, I will never stay anywhere else in Key West.

Date of stay: April 2019
Trip type: Traveled as a couple
Thank cass1van3s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded April 13, 2019

Dear cass1van3s,
Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable.
We have many superstars on our team that are dedicated to providing great guest service.
We believe we have some of the best amenities and by far the best staff that makes our resort so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman
VP Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 12, 2019

Santa Maria Suites is in a great location, only one block from Duval Street and near the Southernmost point in the US marker.
This is a small intimate hotel built around a courtyard/beautiful pool. The two bedroom suites all open onto the courtyard/pool area so all have good views. The suites are top of the line with granite countertops, unique drawer style refrigerators and freezers, marble and tile bathrooms with waterfall showers.
Some suites are on one level and others have two levels-kitchen, living room and half bath on first level and two bedrooms each w full bath on the second.
There are no elevators so if stairs are an issue then request a ground floor suite.
I met Two families at the resort who have been coming here for over 6 straight years each. That is a testament that says it all-you will love this resort.
We are definitely going to return!

Room tip: In my opinion a second floor one level suite is the best room location.
Date of stay: April 2019
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
1  Thank Michael C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded April 13, 2019

Dear Michael C,
Thank you so much for taking the time to write this five star review of our hotel. I was so pleased that your stay with us was so enjoyable.
We have many superstars on our team that are dedicated to providing great guest service.
We believe we have some of the best amenities and by far the best staff that makes our resort so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 11, 2019 via mobile

The staff is knowledgeable and friendly. The room was great, a 2 story unit with Living room, full kitchen, powder room and deck on the first floor and 2 bedrooms with balconies and2 full baths on the second floor. Plenty of storage space. 2 pools with lush gardens. Nice amenities such as happy hour from 4-5:30 every day by the pool, also free smoothies. Turn down service at night with fresh muffins, water bottles and frozen dove bars in the freezer!

Date of stay: April 2019
Trip type: Traveled as a couple
Thank kdlkclmj
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded April 12, 2019

Dear kdlkcmj,
Thank you so much for taking the time to write this sweet review of our hotel. I was so pleased that your stay with us was so enjoyable.
We have many superstars on our team that are dedicated to providing great guest service.
We believe we have some of the best amenities and by far the best staff that makes our resort so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 8, 2019 via mobile

We had a wonderful time at Santa Maria Suites. The staff was excellent and the facility is very well-maintained. So many times the expectation after seeing something online is not met when you were actually there in person. This was not the case here because our expectations were exceeded. A special thanks to all the staff at this exceptional facility. We highly recommend it.

Date of stay: April 2019
Trip type: Traveled with family
2  Thank Tommyboy54
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded April 9, 2019

Dear Tommyboy54,
Thank you so much for taking the time to write this wonderful review of our hotel. I was so pleased that your stay with us was so enjoyable.
We have many superstars on our team that are dedicated to providing great guest service.
We believe we have some of the best amenities and by far the best staff that makes our resort so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 2, 2019 via mobile

We have been here 6 times and have always had a great experience which is why we keep coming back. The staff is very friendly and accommodating. Special shoutout to Alex who always welcomes us back with a smile and a glass rose!

Date of stay: April 2019
Trip type: Traveled with friends
Thank ellenr739
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
MHMSKW, Owner at Santa Maria Suites Hotel, responded to this reviewResponded April 3, 2019

Dear ellenr739,
Thank you so much for taking the time to write this five star review of our hotel. I was so pleased that your stay with us was so enjoyable and we so love our returning guests!!
Alex is just one of the have many superstars on our team that are dedicated to providing great guest service.
We believe we have some of the best amenities and by far the best staff that makes our resort so special.
We look forward to hosting your next trip and thanks for telling your friends as well!
All the best,
Jim Heineman
VP Operations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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