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“Little gem in Key West”

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Santa Maria Suites Hotel
Ranked #4 of 51 Hotels in Key West
Certificate of Excellence
Reviewed June 30, 2014

I would actually give this place 4 1/2 stars, but there's no half star. This is a beautiful property, well-maintained, with an extremely accommodating staff. The suite is well appointed, upscale, and very clean. I have celiac disease & need a kitchen because eating out is problematic. The kitchen is well appointed (except for lack of cooking bowls & dull knives). The toiletries are bath & body & very nice (not cheap chinese toiletries with fake upscale names that are going in some of the other hotels recently). The muffins, teas, and dove bars are a really nice touch. Daily smoothies, fresh fruit, and evening cocktails put things over the top for a great stay. Management went out of their way to rectify a small problem with my son's phone charger. The street noise by the bedroom was a bit bothersome, but I don't know how that could be fixed. I liked the property on my first stay and it was even better this time.

  • Stayed: June 2014, traveled with family
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2  Thank ScottyDogLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you for you review and kind words.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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830 - 836 of 1,857 reviews

Reviewed June 24, 2014

I went there for 2 nights ... The place is beautiful and so clean. Karina was such a sweet heart and helpful . We had the two bedroom suite, each with a private full bathroom, full kitchen, a half bathroom downstairs, beautiful leaving room with a pullout couch. Washer and dryer. I love the place, amazing!
We will definitely go back. It's also just a block away from Duval street!

Room Tip: I think any room there is perfect!
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  • Stayed: June 2014, traveled with friends
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Thank Si K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! ...and the kind words.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2014

I actually won a free three night stay and chose this hotel to stay. We extended our trip a little longer and paid the difference. I WILL be going back! The staff was so friendly and accommodating and the location was perfect! They have this little store just across the street for groceries and such. Ana's Cuban is attached to the store. This is a must for some great Cuban food and the best Cuban coffee! The suites are more like small apartments. I loved being able to do my laundry before I came home with the stackable in suite washer and dryer. The cucumber water was a welcome relief from the hot sun which was available poolside everyday as well as smoothies and ice cream. Cocktail hour was also nice with chips and hummus and wines from around the globe. I cannot say enough it was truly wonderful!

  • Stayed: May 2014, traveled with friends
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4  Thank Debbie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! So glad you enjoyed the resort and Key West.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2014

We arrived several hours early but were well accommodated by the staff, a great start. The room/suite was huge, we had a duplex (24) and would have happily lived there, flawless.

The second bedroom was locked as we were only using one but even without it was enormous. The wifi worked well.

Pool area was great. Fountains and trees masked out all the outside noise meaning its perfect location is not ruined by the noise.

The staff were excellent, we had great dinner recommendations and they had 24 hour front desk so when we checked out at 5am someone was on hand to help us out.

Would happily return if we are in Key West and would recommend it to everyone. Perhaps not as good for kids as adults although the pool areas are child friendly.

Stayed: May 2014, traveled as a couple
1  Thank FTP82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! Yes, Our court yard and pool is an oasis from Duval street.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 1, 2014

We stayed in a two-floor, two-bedroom, 2-1/2 bathroom suite with plenty of room for five. Amazing amenities, including muffins, chocolates, and turn-down service every evening; free smoothies and ice cream bars; happy hour; beach access. Very elegant place and amazing prices. Walking distance to everything in Key West. One of the best hotel values ever. Quiet. Great Internet access in the rooms.

  • Stayed: June 2014, traveled with family
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1  Thank Clint B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! ..and all the kind words.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 31, 2014

We were at the Santa Maria Suites Memorial Day weekend, for a five night stay. We had a two bedroom suite with four adults and one small child. The suite was on ground level near the pool. The accommodations were very comfortable, convenient and beautiful. The staff were very helpful and pleasant. There were no vacant rooms-- a full house but everything was kept in tip top shape. The extras made such a nice touch--the muffin man delivered fresh muffins and dove bars every night, during the day, by the pool, you get fresh made fruit smoothies too. It was peaceful and the lush tropical plantings around the site were really done right. We were able to enjoy our family vacation and just relax. Kudos to the Santa Maria Suites we had a wonderful time.

Room Tip: We were on the ground floor with two bedrooms and loved it.
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  • Stayed: May 2014, traveled with family
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2  Thank 2Mickey123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! I'm glad you enjoyed all the amenities.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2014

Accommodations, service, location and staff are all exceptional. Our room was consistently kept and cleaned, it is one of the cleanest hotels that our family has ever stayed in. Nardi and dusty are super friendly and knowledgable, definitely speak to them before you plan any trips they will point you in the best direction. This is our 3rd time staying here!!!

  • Stayed: May 2014, traveled with family
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Thank Sara O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SantaMariaGM, General Manager at Santa Maria Suites Hotel, responded to this reviewResponded July 19, 2014

Dear Santa Maria Suites Guest,

Thank you for your comments and really appreciate your business. We are glad you had a nice stay and hope you return….soon!

Thank you very much for the 5 Star rating! Also thank you for the kind words about Nordi and Dusti.

The Santa Maria staff and I look forward to your next visit to Key West.

Sincerely,
Steve Mungall
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Santa Maria Suites Hotel

Address: 1401 Simonton St, Key West, FL 33040-3116
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Key West
#1 Luxury Hotel in Key West
Price Range: $418 - $1,024 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Santa Maria Suites Hotel 4*
Number of rooms: 34
Official Description (provided by the hotel):
Experience the eclectic and sophisticated charm of Key West with out the hustle & bustle of a large hotel at the Santa Maria Suites Resort. Barely a block from Duval Street and the Atlantic Ocean, the Santa Maria is an elegantly refined all suites hotel designed for the discriminating traveler. ... more   less 
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Also Known As:
Santa Maria Hotel Key West
Santa Maria Resort

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