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“Window air conditioning unit.....so noisy we felt as if we were trying to sleep on a plane!”
Review of Azul Key West

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Azul Key West
Ranked #44 of 77 Key West B&B and Inns
Certificate of Excellence
Woodstock, Vermont
Level 6 Contributor
300 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 459 helpful votes
“Window air conditioning unit.....so noisy we felt as if we were trying to sleep on a plane!”
Reviewed February 26, 2014

We were impressed by the fact that the place does not take ankle biters of any age....and we also read many glowing reviews, looked at the location and thought the place would fit our brief. However the very essence of any place one stays is SLEEP and sadly the Azul let us down badly. All the rooms have small window A/C cooling systems which really is last century, specially when you consider you are in Key West ....a very warm place!

Being fellow innkeepers we do have an insight into the way a small lodging place should be operated and on many levels Azul came up trumps. The staff Gail, Lisa and Michael were very personable and commensurate hospitality professionals, the pool and small gardens creatively designed and relaxing, and the location central, but one could hear road noise in our rear property facing room. The house is on the flight path and also located next to a busy road.

These issues alone would not be a major deterrent if the place had actually invested in a mini split A/C system. We understand that the historic house could not have a central A/C system, but even our inn located in cool Vermont does not use window A/C units anymore....and we only need A/C in Woodstock for less than 8 weeks a year! Also window units drink electricity, so the operating costs must be huge!

The fact that a small upmarket inn located in Key West, where we think A/C would be required for 10 months of the year, has not invested in updating their comfort for clients, it is a very poor reflection on the owners. We would also state that Dominic the remote owner, and his staff have never actually spent a night in the Aria suite...cos' had they we doubt whether they would have slept either!

The suite was we felt a little tired, the bathroom blind disintegrated when we tried to use it, three light bulbs were not working and the bathroom sink had no plug. When this was brought to Michael's attention he said that when asked they could provide a plug, but the plug issue was a pain. To have to ask for a sink plug if one is staying in the best room at the inn...honestly it was ridiculous.

A small table situated next to the very new but exceptionally noisy window A/C unit ,could not be used after sunset as there was no light to enable one to see anything. We did use on our second night a small fan which was placed in the room, we felt this was an indication that we were not the first clients to complain about the noisy A/C. The central ceiling fan really was not effective....so we sweltered the first night. After leaving the A/C on for hours before we went to bed the next night , we did sleep better as we switched the A/C unit off on retiring, but due to the window unit being in the window....traffic noise was a irritant.

The breakfast offered was simple and tasty and we understand that local regulations are restrictive about what can be served. The lack of a full breakfast was not an issue as the website clearly indicated what you would get, and delivered what it promised.

In summary we felt as if the staff must be battling with the owner, who lives in a new vacation property on Key Largo, and the Azul had become tired...it really needed some TLC and investment. The staff were great and tried to remedy our disatisfaction, but we deduced that they had their hands tied behind their backs as they were not authorised to make any capital investments etc.

We would be less critical if the place had reflected the lack of comfort in their room prices, but the prices at the Azul were on a par with other similar properties in Key West, many of which did provide quiet and efficient A/C.

All in all we would not return to the inn until the A/C unit is sorted out as our sleep in the comfortable king was seriously effected by the A/C issue.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Davidbignose!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Miami, Florida
Level 2 Contributor
6 reviews
Reviewed February 19, 2014 via mobile

I have been to the key west a bunch of times and always stay at Azul. The place is really clean and the rooms are really nice. When you arrive Michael the check in guy will give you a warm welcome and will make your stay more pleasant. I recommend to anyone to stay at Azul.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TobyBolo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Winona, Minnesota
Level 4 Contributor
48 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed February 12, 2014 via mobile

We stayed in the Azul key west, bed and breakfast in early February. The location was perfect. The accommodations were great in this historic house. We could walk to all the places we were interested to see and visit. The staff were perfect. Especially helping with food choices. All in all, highly recommended.

Stayed February 2014, traveled as a couple
Helpful?
Thank Ron B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aventura, Florida
Level 3 Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 4, 2014

I stayed for Xmas, its a great hotel, very clean, good breakfast and very clean. Its near shops and bars. I would totally recommended and go back to stay there. Its a small and very nice hotel. Nice heated pool.

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Patricia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newburgh, New York
Level 4 Contributor
39 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 13, 2014

Stopped at a hotel discount info building outside of key west where Greg helped us find this hotel.
Our room was the top floor up the spiral stairs. Lucky for us, my niece n I are petite because there r cool slants to this room so the ceiling is low. But we loved it.
Good location to Duval street. About 20 minute walk to Mallory Square.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 17mcal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moscow, russia
Level 6 Contributor
143 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed January 7, 2014

You will love this place!
Why?
Location - located on main street, so you will not miss it;
calm place (no any nose at night) but everything is so close
Hotel itself - very simple but nice rooms with history (your eyes will not miss cool notes from hotel stuff)
Breakfast is good
You will love Michael as well, we are absolutely sure :)

Room Tip: We lived on the second floor and were happy :)
See more room tips
  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maxim_dronov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venice, Italy
Level 4 Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 2, 2014

We enjoyed this small hotel. It's close to Duval Street but not noisy. The rooms are small and simply furnished but comfortable. There are no clocks or phones in the room so make sure you have your own. Michael at the front dest was very knowledgeable and went the extra distance to make us feel welcome. There are only 11 rooms and the hotel does not accept children so it's a very quiet atmosphere. We had the pool all to ourselves one afternoon. I would definitely stay here again.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Judith A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Azul Key West

Property: Azul Key West
Address: 907 Truman Ave, Key West, FL 33040-6427
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #44 of 77 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Azul Key West 3.5*
Number of rooms: 10
Official Description (provided by the hotel):
Azul Key West is a classic Queen Anne mansion listed on the National Register of Historic Places. Three buildings surrounding a sparkling blue pool with tri-level decks overlooking old town and the gardens of Key West. A classy blend of tropical modern and historic, Azul offers off-street parking, breakfast and WI-FI. Just three blocks from Duval Street and a short walk to everything else. ... more   less 
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Also Known As:
Azul Key West Hotel Key West

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