We were in Key West via a cruise ship for about 10 hours on February 11, 2007 and took a trolley tour which we booked ourselves rather than the tour offered by the ship which was much more expensive and did not allow the option of getting on and off the trolley. We rode three different trolleys. On the first one we went the complete distance with an outstanding driver/guide. He was not only entertaining and courteous to his passengers but also extended his courtesy to people who were waiting to board at various stops but weren't able to because the was no room on the trolley. He would radio in and tell the dispatcher that so many people were waiting at such and such stop and then would tell the people waiting how long it would be before another trolley would be coming along. It proved to me that this company looks out for their customers all the way and are not just in business to collect fares. We took a second trolley from Mallory Square to a stop where we wanted to have a closer look at some things and then walked to yet another stop and caught another trolley back to Mallory Square. The drivers on both of those trolleys were as informative and as courteous as the first.
I would recommend this tour to anyone going to Key West and I would not hesitate to use this for a tour in any of the other cities that they operate.