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Traveler rating
1,428
831
381
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184
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All reviews cruise ship sunset key sunset deck mallory square ocean view westin hotel sunset celebration key west resort oceanfront room private island perfect location parking garage per day main building walking distance to everything pool area is duval st
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Reviewed 4 weeks ago

We booked Margaritaville resort for our sales conference. The support and service we received were absolutely outstanding. The location is excellent - very close to Duval street and lots of great restaurants (which the staff was happy to help us make decisions about). We used their restaurant (Bistro 245) for breakfast and lunch - everyone was very satisfied with their food. I know it's a seafood town, but seriously - have the burger for lunch - it's delicious. The conference room was set up perfectly, they were happy to make the few minor adjustments we needed. They kept the room clean and tidy - if we left for a break, someone was there to make sure it was spruced up before we came back! I've booked this kind of event for many many years - and I can honestly tell you that this was probably the smoothest, well executed and accommodating experiences I've ever had with a property. The sunset bar was perfect for after work cocktails and watching the sun go down...

Date of stay: January 2020
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
Thank gogous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianeschmidt, General Manager at Margaritaville Key West Resort & Marina, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for the 5 Star review and glowing commentary. We hope you will make this an annual visit!

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The staff was friendly and accommodating. This was our third visit, and it has always been a great experience. Also, very centrally located, but quiet and relaxing. The option to utilize Sunset Key is something not to be missed.

Date of stay: January 2020
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank LeslieE281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianeschmidt, General Manager at Margaritaville Key West Resort & Marina, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for the 5 Star review and for being a repeat, loyal guest. we look forward to seeing you again.

Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Great spot at the end of Duval Street. This hotel/marina is walkable to EVERYTHING (or rent a bike and get there faster). Hotel staff was great. Good room service. Great place for a family with kids, and easy spot to jump off from for water activities.

Room tip: If you can, get a room that faces the sunset!!!
Date of stay: January 2020
    • Sleep Quality
    • Rooms
    • Service
Thank bdpurvis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianeschmidt, General Manager at Margaritaville Key West Resort & Marina, responded to this reviewResponded 3 weeks ago

Dear Guest,

Thank you for the 5 Star review! Please visit us again soon.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Spent over $1,000 for a suite and we were given a room with a terrible view and it was very noisy being located over the ac units. We could not even sit on our patio if we wanted to. We stayed at this hotel to see sunset and there were 2 cruise ships blocking our view as well.. ugh!!

Date of stay: January 2020
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Gregory C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianeschmidt, General Manager at Margaritaville Key West Resort & Marina, responded to this reviewResponded 3 weeks ago

Dear Guest,


We are sorry you were disappointed and do hope you will give us another chance. Please allow me to assist with your room assignment.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

The property is wonderful, rooms clean, check in difficult. Private Sunset Beach a must get downstairs right at 8 openings for fast! A Room over looking cruise ships really fun. Night time lights welcomes you back after a night on the town.

Date of stay: January 2020
Trip type: Traveled as a couple
Thank JulieandMikeGravy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dianeschmidt, General Manager at Margaritaville Key West Resort & Marina, responded to this reviewResponded 4 weeks ago

Dear Guest,

Thank you for the 5 Star review! We look forward to welcoming you back again.


Sincerely,

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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