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“Good Trip”

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Margaritaville Key West Resort & Marina
Ranked #35 of 51 Hotels in Key West
Certificate of Excellence
Level 5 Contributor
61 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Good Trip”
Reviewed June 1, 2013

We spent four nights at the Westin and enjoyed our stay. I like to have a clean, quiet, cool room and the Westin provided all. And, there were robes, too.
Location of the Westin is great. It's close to all the action in old town. It's not the Ritz, but it's very nice. Good beds and good a/c.

Room Tip: Not all the rooms have a view. If that's important, check when you register.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank GypsyTraveler87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

Thank you for reviewing our hotel. We are glad to hear you enjoyed your stay and look forward to welcoming you back in the future.

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,315 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (568)
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English first
Newport Beach, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed June 1, 2013

This hotel met all of my expectations. Excellent location, outstanding staff and great rooms. Loved the Ocean View room. Thank you Al Duncan for your great service and hospitality. Your care and concern in fixing the reservation mistake made by Westin's central reservation was very much appreciated. You turned a bad situation into a good result. We loved our stay at the Westin and will be back again for sure. Can't think of a better location to see the sun set.

Room Tip: select a room with an Ocean View.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

Thank you for your positive review. It is always great to hear that our guests enjoy themselves during their travels.

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level 3 Contributor
18 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 31, 2013

This place was so amazing from the moment we walked in after an immensely looong not well planned road trip.With no prior reservations, an elderly dog in tow, we found their pet concierge services to be STELLAR, the entire staff warm and friendly,the location couldn't have been better, the room(s) so spacious and bed super comfy. Nothing but great things to say about this place!

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank RoadTrippinTwins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

We are so happy to hear you enjoyed your stay with us and look forward to your return visit to Key West!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 30, 2013

Very nice and calm resort at the marina. The location was great and a short walk away from Duval, yet kept a private feel on the grounds even though the resort was sold out. We were upgraded to an ocean/marina view room with a balcony and had an awesome view of the sunset and sunset key. The staff was very helpful and polite, and the room was on par with my expectations for a Westin resort.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

Thank you for taking the time to write this review. We are happy to hear you enjoyed your stay and look forward to your return visit!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 29, 2013

This hotel is very nice. It's a perfect location and walking distance to everything we wanted to do. It's a little pricy, but in comparison to other places we found it to be the right price for our plans. It was my birthday and I received some special attention at check in. I liked that. Back to the room... It had a nice view of the water, it was clean as a whistle, spacious enough and our air conditioning worked great. Our last day the cruise ship docked. I can understand other people expressing disappointment. Luckily, we were checking out. To sum it up, we really liked the property and everyone we encountered. We would definitely stay there again.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CathandMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

We are happy to hear you enjoyed your stay and look forward to welcoming you back in the future!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami Beach, Florida
Level 5 Contributor
37 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed May 28, 2013

We chose this hotel because they are pet friendly and we was treated really good. Room upgrade, pillows for our chihuahua. Location is perfect! But I don't think I will sleep here again. Nothing really amazing. But everything was OK!

Room Tip: Oceanfront is a must!
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yanfreire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

Thank you for your review. We are glad to hear you enjoyed your night at the Westin.

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
thowe1959
Level 4 Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed May 28, 2013

We have a condo here and know KW very well but had to come down while the condo was in use and stayed here. The grounds and service were stellar. Everybody we encountered was helpful and friendly. We even had our dog with us and usually you get treated like a second class citizen with a pet but the Westin made us and our dog fell like stars. Martha in security even gave us little treats for our pet. The view from the second floor deck near the pool is also the best on the island. This place gets an A+ on all fronts.

Room Tip: you want to face the water on the west side of the hotel....
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thowe1959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SheratonKeyWest, Manager at Margaritaville Key West Resort & Marina, responded to this review, June 5, 2013
Dear Guest:

Thank you for reviewing our hotel. We are so glad to hear you enjoyed your stay with us and look forward to welcoming you and your pets back in the future!

Warm regards,

Lourdes Torbisco
Sales and Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Margaritaville Key West Resort & Marina

Property: Margaritaville Key West Resort & Marina
Address: 245 Front Street, Key West, FL 33040-8313 (Formerly The Westin Key West Resort & Marina)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Key West
#11 Top resorts Hotel in Key West
#15 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Margaritaville Key West Resort & Marina 4*
Number of rooms: 178
Official Description (provided by the hotel):
Ideally located right on the waterfront of Old Town Key West, just steps from the famous Mallory Square, and one block from Duval Street is the Margaritaville Key West Resort & Marina - a hub of relaxation and luxury in the middle of all of the excitement that Key West is famous for. Experience the beauty of the sparkling sea, access to water sports, and endless dining, shopping, and entertainment options all just steps away. Our marina is one of the three cruise ports in Key West welcoming cruise ships from around the world. Dine on fresh island cuisine, indoors, on a deck, or oceanside. Sip a cocktail and lounge by our outdoor pool surrounded by lush native plants, or take a launch to the nearby private beach on Sunset Key. Rejuvenation awaits in the serenity of our massage studio. ... more   less 
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Also Known As:
The Westin Key West Resort & Marina Hotel Key West
The Westin Key West Resort And Marina
Key West Hilton
Key West Westin

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