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“Perfect!”
5 of 5 bubbles Review of Truman Hotel

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Truman Hotel
Ranked #20 of 77 Key West B&B and Inns
Certificate of Excellence
North Miami, Florida
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Perfect!”
5 of 5 bubbles Reviewed May 20, 2012

There isn't much to say about this place other than it is absolutely perfect. The rooms are beautifully decorated, the beds are comfortable, the staff is friendly. It is the only place I would ever stay when visiting Key West.

  • Stayed December 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CM0187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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syracuse
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed May 19, 2012

Truman was a nice find (thanks to tripadvisor reviewers).

Rooms:
Clean, decent size, modern furniture.

Bathroom:
Clean, no complains

Pool:
Super cool at night especially with those changing lights.

Breakfast:
Decent, usual continental breakfast. nothing out of the ordinary.

  • Stayed June 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank vikas g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Silicon Valley
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed May 18, 2012

I was so excited to stay at this hotel given a poor experience I had 3 years earlier at the Southernmost Hotel (poor quality for price paid). From that stay, I knew I wanted to stay somewhere that wasn't right on Duval because it'd be noisy.
When I checked in, the guy in the office (never caught his name, but assuming this is Nick, the person everyone else refers to) recognized that in my reservation notes/preferences I said I'd like a quieter room, preferably something not by the pool. We got room 201, which was right above the front office, and more set back from the pool. Because it was in a bit of a nook, we had our own private area of balcony in front, which was nice if we had wanted to read at the little table outside and not have to worry if there were smokers sharing balcony space with us, as is the case for most of the rooms. (FYI, there are a good amount of smokers in Key West, much more than the San Francisco Bay Area, at least, but nothing noticeable if you're coming from Boston, New York, etc.)
The room was very nice- quaint with a modern feel. There's a mini fridge that's completely empty so you can stock it easily with goodies of your preference, there are plastic cups for your own beverages, nice toiletries (Bath & Body Works), and a hair dryer that is super powerful/fast-drying. The exterior and bathrooms are also true to what you see on the hotel website. The shower head lacked pressure, but it was still sufficient. It was lower pressure, in a relaxing, you're on vacation kinda way. The room had central A/C, which could've regulated the temperature a little better, but it was a godsend to have since it can get pretty hot outside. The lighting in the room was a little strange, one main light above the drawers and TV, a few in the bathroom area, and a lamp on each side of the bed. Because there was only one by the TV, doing anything in the middle of the room was kind of dark unless you had all the shades up. Reading in bed was fine though thanks to the bedside lamps. There were slated shades for the windows and drapes, which kept the room nice and dark for sleeping; but the sun did creep in from the sides, which in my case, shined right onto the bed and woke me up a few times. The pillows were on the softer side, but not super squishy. They're all the same variety, too, so what you see is what you get.
While the room was probably quieter than most because it was above the front desk/office and in a corner (only one shared wall), it was attached to the frame of the 1st entry gate and close to the gate to get into the pool and other stair areas where people need to go upstairs to their room locations. As a result, every time a jackhole let the door slam rather than gently close it, we heard a crash and/or vibration noise. Since people go in and out all day long, we heard this all day long. I asked Nick if there was an option to have the louder of the two gates close more gently and he bungy corded the door open the next day, which was really nice. But after that day passed, the door was no longer buggy corded and the problem continued again. It was nice of him to help for that one day at least, but you'd think the hotel would've figured out itself that this was a loud inconvenience. Another thing about my room or any others that were by the front of the hotel/on Truman Ave itself, is that I constantly heard all the passing cars, which included kids honking their scooter horns for fun and the loud mufflers, engines, and radios of all the penis-mobiles and the like (many of these in Key West). Since the route is a main one, also got firetrucks passing by often. So while the pool never seemed too noisy (supposed to be open only during daylight hours, but some people still used the pool later at night), the road and gate were! What probably helped keep things quiet within the hotel is that it has an age minimum, outside of families with kids. You need to at least be 25 to check in because they don't want any Spring break'er's they say.
What really irked me about my experience was that we were woken up by housekeeping twice. We sleep very late and had the do not disturb sign on and one early afternoon got a call and then a knock on the door. I don't care what hour it is, if it says do not disturb, DO NOT disturb! Ever since that happened, I was constantly paranoid the same thing would go on again, and couldn't sleep as well. Our last day there, sure enough, got a knock on the door despite the do not disturb sign being there! When the housekeeping did come, they gave you an option not to have the sheets changed, which I liked for eco-friendliness. However, there was no option for keeping the same towels, which almost seemed to defeat using the sign for the sheets. Also weird was that when we'd come back to the room, the light was always left on (we always turned off when we left) and the A/C was somewhat higher than we left it. So somewhat of a mixed message on the green stuff, but at least they offered the sheets thing and housekeeping always came back for the turn down service to leave you 2 bottles of water and 2 yum chocolates.
Logistically, the hotel had a very good location. There's the Simonton/Truman bus stop for at least the blue, orange, and green lines (check out KWest's cool transit site and live map at http://www.kwtransit.com/). We didn't rent a car, bikes, or scooters, (although there is a bike/scooter rental shop right next door) etc, we walked everywhere. It wasn't far from Duval or other major attractions, but when it's so hot out, you don't feel like walking no matter what. For that reason, mid-trip I wished we were more adjacent to the northern part of Duval street, but if you don't mind the heat, you'll be fine.
Lastly, the wifi was pretty good. You could tell when it was being used by more people because it became impossible to watch videos. But for basic surfing and email, it worked well. A cab to the airport ran $8/person (same for anywhere in Old Town area), but check out the transit system, some bus routes go there too.

Room Tip: Request a room that isn't near road.
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lws07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Omaha, Nebraska
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 15, 2012

A perfect little hotel in a great location. We were able to walk everywhere and not use the car at all. Loved the convenient breakfast, free parking, nice staff, lack of "official" rules...swimming at anytime! Rooms were beautiful, spacious enough, modern, and clean. You will not be disappointed! The only bad thing I can say is rooms along the road are kind of noisy at times. Buses, Harley's and squads will wake you up if you're a light sleeper. Bring earplugs!

Room Tip: 201 was noisy... All rooms along the road
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  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ljengen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DE
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed May 13, 2012

We stayed here for 2 nights to celebrate our 9th wedding anniversary.
The pool area/ courtyard is just gorgeous. Very relaxing quiet hotel rooms.Loved the decor.
Beds are very comfortable. Great balcony.
We had a 2nd floor premium room overlooking the pool...so nice!
Yummy continental breakfast served poolside!
Only issue we saw was poor water pressure in the shower.
Other than that everything was top notch!
We will be back....
Thanks!

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank crisenda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Valkenswaard, The Netherlands
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed May 9, 2012

We, a family with 2 kids aged 8 and 10 stayed three nights at the Truman. In general this hotel is very well situated, walking distance from Duval street, the beach etc. We didn't use our car during our stay! It has an excellent atmosphere due to it's briljant design. Very stylish garden/pool/bar area, with music, beautiful garden. The pool is small, and watertemp high, but sufficient to relax (even with 2 kids).

We stayed in the Truman cottage, a small house seperate from the hotel. Friends of us stayed at the hotel and complaint about the noise, we didn't have any problem with that.

The breakfast is 'self service' around the pool area, a reasonable choice.

I highly recommend this hotel to anyway staying in Key West. A very un-american hotel due to it's 'boutique' like character!!

  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
1 Thank Giel-travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dBranham, General Manager at Truman Hotel, responded to this review, October 18, 2012
Thanks.............our guests are great!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Providence, Rhode Island, United States
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed April 29, 2012

Newer hotel. Perfectly designed for the space. Everything from the clean and modern rooms to the pool to the landscaping to the breakfast.....everything was PERFECT! Staff was very nice and helpful. A little bit of a hike up to Sloppy Joes.

My wife and I were very happy with our stay.

  • Stayed April 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Truman Hotel

Property: Truman Hotel
Address: 611 Truman Ave, Key West, FL 33040-3233
Location: United States > Florida > Florida Keys > Key West
Amenities:
Swimming Pool Wheelchair access
Hotel Style:
Ranked #20 of 77 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Truman Hotel 3*
Number of rooms: 27
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