Our family visited Key West August 20th, 2014 and rented scooters + mobility chairs from Island Scooters. Craig was super helpful, and even dropped off and picked up the mobility chairs at the location of out choice for the grandparents...which was great! Everyone in the office was friendly and knowledgeable. Even at the end of our day, when we " accidentally " left our bag of T-shirts under the seat and drove away.( oops). Craig shipped the items back to our house in PA. Thank you so much! We will see you again when we visit Key West again. Folks, they really are like scooter butlers. .. We highly recommend Island scooters!