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“Great place for a feed”

Duetto Pizza and Gelato
Ranked #14 of 451 Restaurants in Key West
Certificate of Excellence
Price range: $3 - $15
Cuisines: Italian
Dining options: Breakfast, Dinner, Late Night, Lunch, Delivery, Reservations
Restaurant details
Dining options: Breakfast, Dinner, Late Night, Lunch, Delivery, Reservations
Reviewed October 29, 2013 via mobile

Stopped by for lunch and ordered some pizza slices. Was quick service and yummy pizza. Great value and would highly recommend

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1  Thank Jenni R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,515 - 1,519 of 2,311 reviews

Reviewed October 28, 2013

Pizza had zero cheese, was microwaved and they were out of ranch..... " we run out pretty early" the employee said. The cardboard box weighed more than the two slices we bought ( $2.75 a slice!) I would have rather eaten the box....

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3  Thank janelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Duetto_Pizza_Gelato, Owner at Duetto Pizza and Gelato, responded to this reviewResponded October 31, 2013

YOU COULD HAVE GOTTEN FREE SLICES FOR LIFE..... (keep reading...)

Well, the style of this review should not find place on the tripadvisor community.

We respect the Freedom of Speech and we understand the Clients right to express their preferences but reviews should not contain certain terms and should not insult the hard work of the people working in the establishment and the judgment of other 529 people who thanks God do not share your opinion.

We although respect your judgment and if you were really so angry about your slice ( btw. we don't have microwave in the store and if we would have microwaved the slice it would have been very soft not dry...) I would have encouraged you to come back and ask a for a refund or a substitution.

NOTICE TO ALL OUR BELOVED CLIENT : we make our pizza every single day by hand according to our old Italian Artisan RECIPE.
We do our best to keep all our pizzas with the same taste and consistency but if , God forbid, something goes really wrong... PLEASE COME BACK TO US... LET US KNOW... MENTION THIS REVIEW and we will , not only, fix the problem but also PROVIDE YOU WITH FREE SLICES FOR LIFE !!!

Yes... we take this matters seriously at Duetto !

One last remark about the "Ranch Dressing"... please don't use it over Italian Pizza... it's a sin...
Would you ever put SUGAR on your BURGER, SALT on your BEER , KETCHUP on your CHICAGO-STYLE HOTDOG ?

With best and warm Regards as usual.

Leonardo, Silvia and Steve
Owners

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 25, 2013

Best homemade Gelato on Key West! Don't waste your money anywhere else for Gelato, this place nailed it! The staff is also super friendly. We didn't try the pizza but my sister's family had only great things to say about it. Enjoy!!

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Thank Andrea A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Thank you tripadvisor ! Duetto's is a must stop when in key west ! Hint, they are stop #3 on old town trolley :) When they say good things come in small packages this place nails it. Gelato is amazing ! My daughters fav was scoop of vanilla and scoop choc * foccacia sand with salami literally melts in your mouth * don't pass up the pesto mayo that is served on the side! Lunch for three under 20 bucks :) If we didn't live soooo far away, Duettos would be a weekly stop !!! Have nothing like this at home * hmmm wonder if they are hiring !?!

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Thank skydiver2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 24, 2013

Great Pizza but no where to sit owners are very friendly and come straight from Italy can get better than that

Thank BonitaNaples
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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