Had an overnight trip down to Key West. Stopped at Key West Visitors centre that suggested & reserved a one night stop at Douglas House. Free parking was supplied although at the other end of Amelia Street which was no problem. After paying for our room we were quickly shown the room which was above the Reception. Facilities were good, lounge with self catering facilities, bath/shower/toilet combination, bedroom with two king sized beds and balcony over looking the road. After the quick inspection we returned to our car to fetch our luggage. When we returned and went into the bedroom we noticed a loud motor noise droning in the background which would have been impossible to ignore when trying to sleep. We returned to the Reception to ask if there was another room we could have. We were told no other rooms were available and the motor switched off at 10pm which was acceptable to us as we would be out till about that time.
We returned later that evening and the motor was still running and continued all night. The noise was so bad we moved into the lounge, one of us one the sofa and the other on the floor. We could still hear the noise but it was less. Very little sleep was had by either of us.
As early as possible we had breakfast and left the room to do some sightseeing before leaving Key West for Miami Airport.
On checking out we complained to the gentleman on Reception about the noise and that his colleague had said the motor would switch off. We also stated that we were surprised no-one else had ever complained who stayed in that room. We were informed that the motor never switched off and his colleague knew this. No compensation was offered for our sleepless night, in fact the attitude was 'tough, we're not bothered'.
So if you stay in this B&B make sure you do not stay in the room above the Reception and check your room before paying.
The Continental Breakfast was okay, good choice of yoghurts, muffins, bread and fresh fruit.
- Official Description (provided by the hotel):
- A peaceful, genuine Key West-style tropical oasis awaits you with this historic retreat nestled within the quiet, cultural district of Old Town. Luxurious, yet affordable accommodations range from deluxe rooms to comfortable suites and two bedroom/two bath condominiums. Amenities include heated pool, Free parking, Wi-Fi, coffee & tea daily. ... more less
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- Also Known As:
- Douglas House Hotel Key West
- Douglas House Key West