Had to write after reading previous review. My husband and I also selected this hotel from the positive reviews. As mentioned, we too, found staff helpful, breakfast was great and location wonderful. The piano bar each night was great and energetic. Now for the negatives.... We had selected a deluxe room but felt it to be much more like a standard room.....room definitely needed updating and more attention to cleaning.....dustballs behind nightstands, etc. After awakening the first morning, my husband saw a bug crawling on the side of the bed, then picked up mattress to find a colony of bugs between the mattress and box spring. Went immediately to front desk and were told it was termites !! Said they would get in there to clean and spray immediately, which they did. They did down play the situation, and said it happens !! Have stayed in other tropical areas and have never had this happen before. Our compensation was a 10% discount, should have asked for more and needless to say, had a very uneasy feeling the remainder of our stay. For this reason I don't think I would stay again and would not be able to reccommend to friends.
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- Also Known As:
- La Te Da Key West
- Hotel La Te Da