This is a very well-priced and pleasant hotel for Key West. Quiet yet still lively part of town. Right near a Trolley stop. The hotel staff was all extremely pleasant and helpful every time we interacted with them. Our rooms were a bit worn but spacious enough and had fridges! However room was not made up even by 3 PM. Pool is small but cute and was just fine. The pleasant-looking outdoor restaurant was expensive and the service only so-so. We were told it is under separate management from the hotel, you could tell the difference in quality of service and customer-friendliness right away. The food is very good, quality of ingredients and freshness outstanding. Prices high, they add 18% gratuity to the check to dinner as a matter of course and THEN hand you a check to sign that still has a line for "tip" to fill in! I sort of get the 18%, I understand they get a lot of Europeans here who are not used to US tipping customs and who don't know that wait staff is so poorly paid. But what we really objected to was that the hotel stay includes breakfast but then they tell you that "gratuity is not included" and suggested amount for breakfast gratuity is $3 per person. Please people, pay your staff properly and don't make us customers annoyed by the surprise nickel and diming us. Just add it to the total cost of the meal. Left us with a bad feeling and seems like a nasty business practice.
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- Also Known As:
- La Te Da Key West
- Hotel La Te Da