My husband and I were celebrating our recent retirement and booked this inn because of its proximity to Key West activities. We were VERY rudely "greeted" by the manager who yelled at us from behind closed doors (and never apologized!) at the Smallest Bar next door...that's the place you go to "check in." Very odd arrangement and very confusing. The room not only lacked the barest of essentials (such as no kleenex, only 1 bar of soap, and 2 little hangers) but also the air conditioner did not work and was stuffed with rags, plus the mattress on the bed was almost non-existent. The nice older gentlemen who worked there did try to make amends for the poor behavior of the manager. This COULD be a wonderful, quaint place to stay...under a new manager!
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- Also Known As:
- Old Customs House Hotel Key West