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“Not another Day in Ibis Bay”

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Ibis Bay Beach Resort
Ranked #40 of 51 Hotels in Key West
Canton, Georgia, United States
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Not another Day in Ibis Bay”
Reviewed January 22, 2014

We went to Ibis Bay Resort in the keys looking for a great time only to be very disappointed in our stay.
Initially we were quoted one price but the little additions not mentioned in their advertisement took us back a bit. They required us to pay $5 a day person for parking, shuttle, and internet weather used or not. The internet was unreliable and the front desk person seemed to lack the knowledge and desire to provide any reasonable customer service. . On the third evening my wife and gentleman of the second couple both became ill after having the same food for dinner. We approached the manager in the morning to voice our concerns so nobody else would become ill. She apologized and offered a free dinner. Upon our return that evening she renegaded her offer of compensation for the apparent food poisoning suffered the night before. The air conditioners were loud making it difficult to sleep. There were no coffee makers in the room or front desk. We were advised that the only coffee available would be at breakfast. Our stay here was not pleasant and I would not recommend this "resort".

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bob A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
I understand from your husbands earlier review that you both have a fear of geckos. Unfortunately we have little geckos painted on some room walls as a humorous detail. There are also many indigenous iguanas of all sides at the resort. Clearly these things have offended you both. I am sorry.
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1,134 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (288)
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English first
Duluth, Minnesota
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 20, 2014

My experience at Ibis bay was bad. Although the people were really nice and the atmosphere is cool, I didn't get any sleep. The bed was old and lumpy, and the pillows were flat. I wouldn't pay more than $30 for this room on the main land! With the tiny room I had it was impossible to escape the outside light through the window no matter how I adjusted the blinds. I thought is was very overpriced for the quality!

Room Tip: Do not get an "economy" queen! Make sure to remove chairs outside of your room or drunks c...
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rachel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
Our Value Rooms are small, but they are a bargain in Key West. I have had the mattress in your room changed. While all our mattresses are less than a year old, some of those mattresses did not hold up. Thank you for your comments. It's brought the problem to my attention.
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Cape Cod
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed January 18, 2014

Our first time in Key West Florida turned out to be a 10. We stayed at the Ibis Beach Resort which is 2.1 miles from Duval Street. Our accommodations at the Ibis were on the bay side on the beach, room 201. Clean, decorated very nicely and a short walk to all amenities. Only a couple of minor details that can be rectified easily. Wiifi that is advertised cannot be
activated in our room. Charging $5.00 per day for parking and trolley was tacky for a nice place as Ibis is. No coffee maker in room, now this is not our complaint as we enjoyed walking to restaurant in morning for our coffee, this complaint came from a another person staying at Ibis.

We would highly recommend Ibis Beach Resort in Key West.

Room Tip: Beach rooms are quieter and on the beach. We stayed in 201.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Capecod080
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
Thank you for your thoughtful review. We discuss the coffee maker issue back and forth all the time. Maybe we should offer both. It is not a cost issue. Getting free coffee in our waterfront restaurant is a nice way to wake up, read our free newspapers and watch the birds and other wildlife. Plus, you can to take coffee back to the room for the "sleepyheads".
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Pittsburgh, Pennsylvania
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed January 16, 2014

Got a hotwire rate of $160 a night, but they were asking $269 when people were asking upon my arrival. I would have found it a good value at about $129, but some of the lower cost hotels in the area have been knocked down, so they can get away with the higher rates.
They have a live bird display that's nice, and a small private beach on the bight.
The "Stoned Crab" restaurant had some very friendly staff, and free coffee in the AM.
Jet-ski, kayak, and other watersports rentals are right on site, and they do have a nice pool as well. The rooms are tile floor, very basic with a wall air conditioner that worked just fine.
Overall, it's an old school 50's kind of tropical place, and I would stay there again.
They run a shuttle service to town, but it was not convenient, and it took an hour to get a taxi into town on Friday night, though the construction may have something to do with this.
The front desk service was variable, with some staff being very helpful, while others were very concerned with finishing their duties so that they could leave.

Room Tip: The rooms further from the office are better but more $$
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  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doug S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
I'm glad you enjoyed our historical 50s vibe. Ibis Bay was built in 1956 out of coral rock. We could have knocked it down, but instead we wanted to preserve the classic buildings and experience. Thanks for coming. See you next time!
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Napoli...la parte buona!
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed January 8, 2014 via mobile

I have been a single night between 5 and 6 January 2014 with my family (2 adults and 2 children). Hotel modest but cute. Equipped with just enough comfort, has the typical local architecture (wood and bright colors) that captures the attention ... but in practice leaves a bit to be desired. No bidet (as always), very small bathroom with dual controls to small washbasin. There is a fridge and air conditioning (a bit noisy). In the same area is a nice restaurant where you can have American breakfast. There is a Swimming pool with enough lounge chairs. At the reception you can book a ride in a jet Sky (by doing absolutely). Away from the center of island and from a place of sea bathing.
Overall rating: 6

Sono stato una sola notte tra il 5 e l'6 gennaio 2014 con la mia famiglia (2 adulti e 2 bambini). Alberghetto modesto ma carino. Dotato di comfort appena sufficienti, presenta la tipica architettura locale (legno e colori vivaci) che cattura l'attenzione ma...lascia nel concreto un pò a desiderare. Manca il bidet (come sempre), bagno molto piccolo e con doppi comandi al mini-lavabo. C'è frigo e aria condizionata (un pò rumorosa). Nella stessa area di trova un simpatico ristorante dove poter fare colazione all'americana. Piscina con sufficienti sedie sdraio. Presso la reception è possibile prenotare un giro in jet Sky (da fare assolutamente). Lontano dal centro e da un posto di mare balneabile.
Voto complessivo: 6

Stayed January 2014
Helpful?
Thank Ugo-Seba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
While bidets are very common in Europe they are still rare in the U.S. thank you for your detailed review in both languages. Very thoughtful. I also agree that getting out on the water on jet-ski, motor boat or kayak is a must. You can rent them all here.
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Sollentuna, Sweden
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 8, 2014 via mobile

Ibis reminded us of the feeling at Island Vibe in J-Bay in SA if more up-scale. Friendly, OK beds, clean and good location. The restaurant was great! We also rented an SUP andpaddled around the bay and managed to spot both horse shoe crab and sting rays! Finally, the kids loved the pool despite the slightly cold whether!

Stayed December 2013, traveled with family
Helpful?
Thank Stefan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
Ibis Bay and the offshore islands near us are a fantasy land of nature. The water is crystal clear and there is so much to see. We also offer LED equipped paddle-boards and kayak for night tours on the bay. Your tour guide will point out all the marine "night life". At night the lobsters, turtles, rays all come out. It's wonderful!
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Philadelphia, Pennsylvania
Level Contributor
893 reviews
123 hotel reviews
common_n_hotel_reviews_1bd8 675 helpful votes
Reviewed January 8, 2014

The hotel is not located on the beach but in the bay. There is an artificial beach at the hotel. The hotel has a fun design and hip staff. There are many activities here from paddle boarding to jet skiing. The concierge desk can arrange any activity the hotel does not offer.

The staff was kind and helpful. The rooms have some wear but are clean and fun. The air con works well but the WIFI is not reliable. The hotel has a bus that has hourly runs downtown.

The bed was comfortable and the bathrooms clean and functional.

This hotel would be fun for families but it is out of walking distance from the center of the city.

Room Tip: Rooms away from the road will help with noise reduction.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ExplorerXYZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChrisHollandKeyWest, Owner at Ibis Bay Beach Resort, responded to this review, January 25, 2014
Thanks for staying with us and summarizing what we offer. You are right, Ibis Bay is very popular for families. BTW our shuttle gets you downtown in 15 minutes and the same shuttle will be bring you back when you have had enough.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Bay Beach Resort

Property: Ibis Bay Beach Resort
Address: 3101 N Roosevelt Blvd, Key West, FL 33040-4118
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#8 On the Beach Hotel in Key West
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Ibis Bay Beach Resort 2.5*
Number of rooms: 78
Official Description (provided by the hotel):
Ibis Bay is exactly what you dream of when you imagine Key West. It's a friendly, quirky resort with design and colors inspired by 1950s Havana. The landscaped white sand beach leads right up to the beachfront guest rooms, and guests can jump right into the beautiful bay for swimming, snorkeling and take jet skis, kayaks or paddle boards right from our dock! The staff are all Key West locals who love the island and want our guests to enjoy their stay. We have exclusive attractions like our poolside Dive-In Movies every Wednesday night on a 20ft screen by the pool, plus Nightboarding nightime LED-lit paddleboarding and kayaking! Wildlife abounds on our grounds including huge tortoises, lots of large colorful parrots, local iguanas (don't touch!) and our namesake, the very pretty ibis birds. In the mood for some fun? Ask our Fun Desk concierge about our jet ski, scooter and electric car rentals on site plus paddle board, kayaks and kiteboard rentals on the beach. They can also recommend off-site activities, restaurants, tours and local attractions. We have 80 hammocks for lazing about, and an amazing restaurant called The Stoned Crab that has two of its very own fishing boats delivering fresh crab, shrimp, lobster and fish every day! What are you waiting for? ... more   less 
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Also Known As:
Ibis Bay Waterfront Hotel Key West
Blue Lagoon Hotel

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