We had to change rooms twice since the first room smelled of urine, and had no wifi. The second one had a toilet that didn't flush and the back door was not locking properly. By the time we ended up in our final room it was passed midnight and were too tired to look around. The second day we realized this back door to this room did not work either.
I was very un satisfied with our 2 day stay here. First, we mistakingly made the reservation here, when we tried to change it, we were met with Peter, the very rude hotel concierge. He told me he had the "power" to let us cancel the reservation but wouldn't. Then he refused to call the manager of this hotel. This effectively cost us over 300$ to this hotel.
Again. For your money, this hotel is NOT worth your visit.
- Official Description (provided by the hotel):
- Ibis Bay is exactly what you dream of when you imagine Key West. It's a friendly, quirky resort with design and colors inspired by 1950s Havana. The landscaped white sand beach leads right up to the beachfront guest rooms, and guests can jump right into the beautiful bay for swimming, snorkeling and take jet skis, kayaks or paddle boards right from our dock! The staff are all Key West locals who love the island and want our guests to enjoy their stay. We have exclusive attractions like our poolside Dive-In Movies every Wednesday night on a 20ft screen by the pool, plus Nightboarding nightime LED-lit paddleboarding and kayaking! Wildlife abounds on our grounds including huge tortoises, lots of large colorful parrots, local iguanas (don't touch!) and our namesake, the very pretty ibis birds. In the mood for some fun? Ask our Fun Desk concierge about our jet ski, scooter and electric car rentals on site plus paddle board, kayaks and kiteboard rentals on the beach. They can also recommend off-site activities, restaurants, tours and local attractions. We have 80 hammocks for lazing about, and an amazing restaurant called The Stoned Crab that has two of its very own fishing boats delivering fresh crab, shrimp, lobster and fish every day! What are you waiting for? ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Hotels.com so you can book your Ibis Bay Beach Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Ibis Bay Waterfront Hotel Key West
- Blue Lagoon Hotel