The staff is really nice and courteous but essentially are just paid employees who do not have any control in assigning rooms or making any important decisions. I don't really see this property as a bed and breakfast in a classic sense, run by mom and pop but more of a regular motel probably controlled by absentee owners.
Had a booking with specific room reserved and were last minute thrown in a completely different room which was extremely average for the price we were paying and during the stay they never tried to rectify this concern even after repeated requests.They blamed everyone under the sun including, internet, travel portals (through which we booked), but don't mind continuing their relation with those websites which bring them business.
No sitting area, no view as promised during the booking.Big -ve.
During the day time the room is pretty dark because of its design and ironically pretty much lit during the night due to the exposed window pane on top of the door which cannot be covered..Go figure.lol. .
Breakfast is pretty standard and average and nothing to brag about.
This property does not enhance your experience in Key West in any way I can think of. Go for a real Bed and Breakfast or stay in Brand Hotel/Resort if you do not like being surprised..in a bad way.
- Official Description (provided by the hotel):
- 1891 Victorian mansion - Directly in the center of Key West's historic old town. ... more less
- Reservation Options:
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- Also Known As:
- La Pensione Hotel Key West