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“Good location, comfortable quiet setting”

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Chelsea House Hotel in Key West
Ranked #38 of 51 Hotels in Key West
Certificate of Excellence
Wilmington, North Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Good location, comfortable quiet setting”
Reviewed February 21, 2012

One must remember that The Chelsea House is old. There are much needed repairs to the buildings, but nothing was noted that interferred with our creature comforts. The continental breakfast was not quite a full continent and could never be ready 1 minute before 8:00 a.m. no matter what the circumstances. The grounds are very beautiful with lots of trees and plants that would sudder at the thought of moving "up north." Room servicing was very slow (4:00 p.m.) everyday and the floors still needed sweeping (all hardwood or tile). The private porch was a wonderful escape from the traffic noise. Our "suite" was large and comfortable. The bed was not the best, but we did sleep well. The television needs help--would turn off at the slightest jar. The kitchen was a nice touch but needed additional items if cooking was desirable. The full size refrigerator was a plus. Was within comfortable walking distance to Duval Street and the bay side restaurants. Staff were very pleasant and helpful. We were even offered a place to freshen up on day of departure due to a late flight and check-out was 11:00 a.m.

Room Tip: Room 32 is an excellent lower level on the side street with the parking lot right out the door. The...
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  • Stayed February 2012, traveled as a couple
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Helpful?
1 Thank Bubbadogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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810 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 20, 2012

This was our first visit to Key West from the UK, and we are probably not very knowledgeable about room prices, but this was the most expensive room on our trip (over $200 - prepaid) for a tiny room (even by our European standards). The bed was over soft, and the bedcover unpleasantly stained. Breakfast was very poor, if in a nice setting.

In short, great location, and I'm sure there are nice rooms, but we didn't have one of them. It's the kind of place that sends you scurrying back to the dull but safe chain hotels.

Room Tip: Ask to see the room you are assigned
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  • Stayed February 2012, traveled as a couple
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Helpful?
3 Thank Max979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa, Canada
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 19, 2012

We stayed over a 5 day period in 2012 and like the following:
- the location is great
- the pool and deck area have a very good layout
- polite and responsive service

Suggestions for improvements
- The breakfast was lacking. It is, in our view, one level above a basic continental breakfast. There is no protein in the breakfast offer. Over 5 days, the exact same breakfast was offered everyday without variety; the same Activa peach yogurt, the same apple variety, the same 3 cereals, the same blueberry muffins (the dry, mass produced kind), the same bagel choices and same bread for toast, ordinary coffee and orange juice. For what the room costs us (over $250 per night), what would be the big deal for management to enhance breakfast and add some variety? For example, consider adding something 'Florida' to the selection: why offer apples which are no doubt from out of state instead of Florida oranges or grapefruit? Even better, how about something from the Keys such as something with Key Lime, or avocado, something local? Different danishes or muffins. Consider more fruits also. For protein, how about hardboiled eggs, maybe a tray of cut meats and cheese? What about some local coffees? How about a daily surprise? Hotel Management: Get advice from a nutritionist; it would be worth it.

Are we happy we selected the Chelsea? Yes, its OK. We would not discourage our friends from staying here. Would we return? Not soon because the extra quality was not there, we'd want to try other places.

  • Stayed February 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank John C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Glenwood, Minnesota
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed February 16, 2012

We enjoyed the location, near Duval (3 blocks) but far enough away from Mallory Square (about a mile) to be quiet yet walkable. The pool area and decks were nice with a good choice of shade or sun. The continental breakfast offered variety and well chilled milk and juice. The staff was very helpful. We stayed in a room that was on the ground floor (Three rooms in a row). The floor and the room were just very DAMP. It didn't seem to matter how we set the air conditioner. the floor tiles were actually slippery at times. Maybe it was just the climate that week, but I would request a room on a second floor or above if I were to stay there again.

Room Tip: above ground level.
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  • Stayed February 2012, traveled as a couple
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Helpful?
Thank gazebogal_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisville, Kentucky, United States
1 review
Reviewed February 15, 2012

The location was great and the staff very helpful. However, the beds were very hard, as well as the pillows. We had no working phone in the room which was not corrected in a 6 night stay. Therefore when tiolet tissue was forgotten as well as a bath at and additional towels, we had to walk to the next building to inform the staff. Also I did not realize that it was a continental breakfast until I got there. That was a big disappointment to me at a place that advertises as a Bed and "Breakfast". When I have stayed at other such establishments there were very special cooked brerakfast. Even the fruit was only apples every day. The pool did not feel heated and when we asked if the temperature could be increased, we were told there was no one available to do this. For the cost, it did not meet my expectations.

  • Stayed February 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Betsy D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Port, Florida
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 15, 2012

I can't tell you how glad I was to pick Chelsea House for my 2 night stay.... I have never been to Key West before and it was a little scary to choose a lodging sight unseen..... what a joy from beginning to end.... The residence was lovely.... beautiful grounds.... lots of parking...
and the staff so friendly and helpful.....just a few blocks from Duval... and great local diner...
Duffy's..... loved it.... I will definitely stay there again...

Room Tip: i had room 11...... but it looked like all the rooms would be nice. I just chose it for the 2 quee...
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  • Stayed February 2012, traveled with friends
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Helpful?
Thank Carol D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Missouri
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 15, 2012

Rooms were clean, comfortable, with character ++ Staff was very pleasant, friendly, and as helpful as could be. Parking and location, excellent. Made my rare time away from the daily grind just perfect - Thank you Thank you!

  • Stayed January 2012, traveled with friends
    • Value
    • Location
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Helpful?
Thank FrSir
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chelsea House Hotel in Key West

Property: Chelsea House Hotel in Key West
Address: 709 Truman Ave, Key West, FL 33040-6423
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #38 of 51 Hotels in Key West
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Chelsea House Hotel in Key West 2.5*
Number of rooms: 48
Official Description (provided by the hotel):
Historic architecture with updated, modern rooms and amenities are what you will enjoy at our Chelsea House Hotel located two blocks from Duval Street, making for a leisurely walk to Key West restaurants, nightlife, and attractions. Our stylish, boutique hotel has 48 guest rooms located within three former historic estate properties, two in the Victorian, Queen Anne architectural style; the Peter H. Hanlon house, built in 1905, and the George L. Lowe house erected in 1891. They stand on an acre of tropical gardens which includes a large, heated pool and many comfortable lounging areas. A third former estate property, the Maloney House, was built in 1884. Whether you seek sun, solitude, or a gathering spot for friends, Chelsea House Hotel offers a perfect spot for your next Key West vacation. Continental breakfast is included with all guest stays. Guest parking is available on-site. Historic architecture & modern rooms. Free continental breakfast. Free internet. Upscale eco-friendly bathroom amenities. Large pool. Boutique hotel. Walk to Duval Street and the waterfront. Located in the heart of Old Town, Key West. Charming and romantic, where modern style & comfort meets relaxed Key West vibe at the Chelsea House Hotel. Self parking onsite for 10 USD/day. ... more   less 
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Also Known As:
Chelsea House Pool & Gardens Hotel Key West
Chelsea House Pool And Gardens

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