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“Another great Hyatt -- but lots of airport noise!” 4 of 5 stars
Review of Hyatt Windward Pointe

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Hyatt Windward Pointe
Ranked #17 of 48 Hotels in Key West
Certificate of Excellence
Chagrin Falls, Ohio
Level Contributor
61 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Another great Hyatt -- but lots of airport noise!”
4 of 5 stars Reviewed February 25, 2012

This is another beautiful Hyatt property, with gracious staff, nice landscaping, etc.

One downside is that it's very close to the airport. If you're sitting at the pool in the daytime, it sounds like you're on the tarmac of the airport with planes taxi-ing about 100ft away.

One upside is that it's very easy to step out onto A1-A for a walk along the water, and out to a public beach about 1/4 mile down the road.

Not a lot to do there, but if you're looking for a comfortable place to stay that's away from the craziness of downtown Key West, I recommend it.

  • Stayed February 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ChagrinFallsTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (144)
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Pawleys Island, South Carolina
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed February 8, 2012

The rooms are spectacular! Beautifully decorated, large balcony with telescopes. Great furniture with rocking chairs. Well appointed kitchen. Staff sets up barbecue grills with charcoal tells you which one is yours. Daily garbage pick up and towel exchange. Also low pressure to take take a timeshare presentation.

  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
Helpful?
1 Thank Patloves2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Presto, Pennsylvania
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed January 26, 2012

We flew down on my friends private plane which was a new experience for my wife and I. We flew into Key West airport which was 1/8 of a mile from the Hyatt. It was a beautiful flight and a wonderful time in Key West. the hotel was so clean and everyone at the front desk was very helpful. They helped us rent bikes for the entire week we were there,in fact the bikes were delivered to the hotel and picked up at the hotel when we left. Quite reasonable also.We did not rent a car but rode everywhere we wanted to on bikes ,it is flat and bike friendly area.
Many fine restaurants,like The La tratoria,close to this hyatt,the restaurant in the Hyatt by the area everyone goes to watch the sun go down,an interesting experience at Blue Heaven or was it Blue Moon. We also went to a small island for lunch and beach one day .It was across the bay(?) from the Hyatt and Mariott again where folks go by the hundreds to watch the sun go down.The Hotel has a small kitchen so we bought food and prepared breakfasts and some lunches,snacks etc in it . We also grilled out one night ,the hotels grills were reserved by us a day in advance and lit by the Hyatt staff at the designated time. Checking in and out was easy. The room cleaners were polite and accommodating to our daily schedule. The washer and dryer. were a bonus

Room Tip: Our room over looked the pool,rec area, and looked toward the ocean.
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank haryoungsr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manhattan, Illinois
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed January 21, 2012

My husband, two sons and I recently stayed at this property. We usually prefer the condo/timeshare properties because of the space. This property is definitely a plus in that respect. The kitchen, bedrooms and bathrooms are all spacious. The added laundry and huge balcony is definitely a plus when travelling with kids. The property being situated next to the airport should not be taken lightly. We knew about the aiport before we arrived. A little noise doesn't typically bother us and the kids like seeing planes take off. BUT, the noise is really loud. Not little propeller planes but fairly large jets taking off over your room starting at 6:00 A.M. You get used to it after a while but smell of jet fuel is just awful. We couldn't sit on the balcony or by the pool on several days because the wind was blowing the jet fuel smell over us constantly.

The rooms are also starting to show some wear and housekeeping could definitely be better. Thick dust on the toliet paper holders, chunks of tile missing, dishwasher with missing parts, dirty couch, fridge that was covered in sticky stuff, a microwave that needed to be wiped down, a shower with the slowest drain ever. Plus, the most unfriendly front desk staff. We checked in the evening and the person at the front desk was very rude. Sighed and was clearly put out when I said we were checking in. I'm not sure what the problem was but I felt like I was being rude for checking in.

The location was a plus. It is definitely out of old town which we prefered with the kids. We loved visiting old town but liked that we could escape in the evenings. It is obviously easier to park and get around in new town. There are also several grocery stores down the street which made getting food easier. There is also a great pizza place close by (Mr. Z's) which delivers pizza to the property. Benihanna's is also next door.

Overall, I just didn't think the amount added up to quality. I would probably try another place next time I stayed.

Room Tip: Try to get a room as far away from the airport side as possible.
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  • Stayed January 2012, traveled with family
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
7 Thank ole7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NEW JERSEY
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 17, 2012

Let me start by saying this is a time share property and that I normally prefer Hotel/Resorts. These 2 bedroom condos all have large balconies and ocean views. The balconics have wonderful tables to have breakfast or lunch at while enjoying the ocean view. They also have 2 rocking chairs which I sat in for hours while I smoked a cigar and watched the boats go by.
The rooms are very spacious. The master bedroom has a gorgous private bathroom with dual sinks, a shower and seprate jacuzzi tub. The guest bedroom was decent size and had a guest bathroom with a tub/shower across the hall. The kitchen area was beautiful with granite countertops and you could also see the ocean from the kitchen area which was nice. They have a washer and dryer in your condo but i found it to be very noisy so I would not use it at night. The furniture was comfortable and stylish. The grounds were beautifully kept and we loved the infinity pool. There was also a outdoor hot tub but unfortunately they were repairing that during our stay. They have a food shack which makes cocktails and serves grilled food. The food and drinks were good and reasonably priced. You could bring your own drinks and food if you like to the pool but no glass bottles were allowed. The staff was friendly and helpful which is what you expect from a Hyatt property. The concierge arranged for any reservations we needed. Plus by staying here you had full access to the Hyatt Hotel located just off Duval street. Meals, drinks etc could all be charged back to your room at Hyatt Windward Pointe. The only negative my wife found was that it was not on the beach. Smathers beach is the largest beach in Key West and its about a mile walk down the Blvd. We usually drove down since there was never problem finding parking but the walk was nice to do during the sunset hours. Hope you enjoy your trip to the Keys whereever you stay.

Room Tip: The resort is only 3 stories high. I think the higher the room the better the view. We were on the 2...
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  • Stayed May 2011, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank JGF357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Parker, Colorado
Level Contributor
63 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed January 16, 2012

What a nice property, they had our room ready early and we had a two bedroom unit, while unpacking we noticed a wet spot on the floor in the second bedroom. Turns out it was the sewer clean out had a crack in the cap and leaked sewage onto the carpet, we called the front desk and they said they would put us in another room for a day then move us again the next day, we decided we would stay in the room until the next day until we got a room we could stay in for our whole week. They sent people up right away to clean up and the next day they put us in a third floor room over looking the ocean and it was great. Mark at the front desk was so helpful. If you have never stayed in a Hyatt they have the most comfortable beds and pillows that I have ever slept on, plus very high end furnishings and appliances. The room was huge as well as the balcony and the telescope was a nice touch to look at stars and cruise ships out on the water. House keeping came daily to bring new pool and bathroom towls which was nice but not needed for us, they even straightened our beds and took the trash and recycle out every day. We had an ant problem in the kitchen, they were coming in a little crack in the crown molding in the ceiling and down the wall and onto the counter to get into anything that was left out like juice or coke cans and glasses.
The pool area was fantastic and Abbey Road had good food and drinks and you did'nt have to take money to the pool you could just charge it to the room. The Hyatt put on some promotional stuff at the pool that is nice because you learn about things you can do on the island and they give away excursions as door prizes and wine. We won a bike tour and a bottle of wine, if you don't win anything you can book your excursions with the people that run them right then at a discount or you can do the time share tour and get discounted rates for what ever they have on there list of things to do or places to eat. This is the first Time Share of Diamond Resorts that I've stayed at that they did'nt pressure you to take there tour and I have to say that was nice. The grounds are very well maintained but the leaf blower noise was bad when at the pool or on your deck, you could even hear it a little bit in the room and we were on the third floor. Free Coffee in the morning at the lobby when you run out of your one day supply they give you in the room.
If you plan to spend a lot of time down on Duval Street then I would suggest renting a car or if you are into biking then rent some bikes from Eaton bikes and they will deliver them right to you and pick them up after you leave. I tryed to rent a car for a week on line and found it to be about $700 for the week, so I went to Priceline and bid my price and got a car from Hertz for $167 for the week. Parking can be bad but we found that down by the sister property there was lots of street parking where you pay at a pay station on the street and put the receipt in your dash and if you decide to go park somewhere else and there is time left you just use the same receipt, I was told but did'nt try, that the receipt is also good in parking meter area's (Better ask again to be sure though). The shuttle the Hyatt runs is five dollars per person each way and kind of a pain to use, it's just a van and gets full fast so you have to reserve your time to be sure you get a ride and it does'nt run late at night either.
Best Happy Hours we have come across the many times we come here is Alonzo's, Turtle Krawl's and a new place called the Commodore Boat House, they all have there appetizers half off and drink specials. Alonzo's is our favorite, Turtle Krawl's is fun on Friday and Monday for the Turtle races, they race three turtle's and if your number 1,2 or 3 that you get from ordering food and drinks wins then you pick a key, if your key opens the trunk then you win the money inside, so if nobody wins for a few weeks it keeps going higher. Schooner Wharf is also a fun place with live music and good food.

  • Stayed January 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank TravelingAndy_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarksville TN
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed January 7, 2012

The property was very nice with a beautiful 2-bedroom suite. A few things were a bit annoying. First, it's nice being near the airport (literally in walking distance) but being that close is VERY noisy. Second, we had asked about shuttle service and was told there was a shuttle that could take us to the Hyatt sister property down in the pier area/Duval street. What they neglected to mention was the $5 per person fee each way, so it cost our party of five $50 for a round-trip ride and calling/getting shuttle was a pain so we went ahead with car after a day of this. We assumed shuttle to a sister property would be complimentary. Vendors come on MOndays to sell their tours and services and this was useful to hear about them all and decide what to do for the week, as well as chance to win free tours in raffle. The little sandwich shop on property doesn't have much in the way of food options, but makes great pina coladas, mudslides, margaritas, etc. and 2 for 1 from 3-6pm. Overall, a nice place to stay but transportation should be planned ahead -- you will definitely want a car.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank Penny R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Windward Pointe

Property: Hyatt Windward Pointe
Address: 3675 S Roosevelt Blvd, Key West, FL 33040-5254
Location: United States > Florida > Florida Keys > Key West
Amenities:
Fitness Center with Gym / Workout Room Free Parking Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Hyatt Windward Pointe 3.5*
Number of rooms: 93
Official Description (provided by the hotel):
Contemporary vacation resort; residential styled units with fully equipped kitchens and dining areas; ocean views. ... more   less 
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Also Known As:
Hyatt Windward Pointe Hotel Key West
Hyatt Hotel Key West
Hyatt Key West
Key West Hyatt

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