My husband and have visited KW a few times a year for several years and have traveled extensively in the Caribbean. We have stayed at the Marquesa, La Mer and others here. Our room here was great which we expected from a resort of this caliber. However, we found some of the staff less than friendly, not ever responding to a good morning from my husband. Never once asked how we were enjoying our stay(5 nights)until we checked out. I found the breakfast lacking, with stale bagels and having to actually see that someone else got something before we found out it was available, even after calling on the phone provided. This may seem silly, but one of my main complaints was the level of the products in the bath, the toilet paper to be exact. It was cheap and fell apart(part of the green program??)The grounds and pool are great and clean, and the staff certainly tried to be helpful when asked to. Just didn't go that extra mile we have learned to expect from resorts of this price here and elsewhere. Somewhat disappointed in this property, and I usually love wherever we stay.
- Official Description (provided by the hotel):
- Once the largest private estate in Key West, the expansive grounds of The Gardens Hotel house 20 luxurious guest suites, and comprise over an acre of lush, tropical landscaping just steps away from Key West's infamous Duval Street. The Gardens Hotel calls to mind the best of elegant boutique hotels,but with a decidedly Key West atmosphere. Start your day with a tropical complimentary breakfast and relax in our pool open 24 hours. Our d'Vine Wine Gallery is the first Enomatic wine tasting system in the Keys. Taste, Flight or full pour, you can enjoy up to 35 different wines from around the world. Every Sunday 'Live Jazz In The Gardens' starts at 5 and ends around 7:30pm. Live piano in our Cabaret, Wednesday through Saturday, 5-7pm. Now a tradition and a stop off for both locals and guests, world class entertainers all in the beautiful Gardens. ... more less
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