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“Oasis in Olde Town Key West”
4 of 5 bubbles Review of The Gardens Hotel

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The Gardens Hotel
Ranked #3 of 51 Hotels in Key West
Certificate of Excellence
GreenLeadersPlatinum level
Charlotte, North Carolina
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Oasis in Olde Town Key West”
Reviewed November 25, 2012

Our first stay and first visit to Key West - staff was very helpful, the hotel is very well located, no car needed. Grounds are beautiful. Our room was very nice with one caveat - it (4A) was located directly above the bar with a very nice private porch and view of the pool and grounds. Downside was noise from the bar (but it closes at 8) and early morning noise from the staff setting up for breakfast, and worse, a loud group of yoga enthusiasts who walked directly below our windows to begin their class early each morning. We enjoyed the fall weather so windows were open - maybe with air conditioning and room closed up it wouldn't be as noticeable. Breakfast was also very nice. All in all a very good choice but we would pick a different room if we should return.

Room Tip: 4A was very nice if you don't mind being awakened early each morning. Other rooms may be quieter...
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  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank VAMike
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TOTOKeyWest, General Manager at The Gardens Hotel, responded to this review, November 27, 2012
Thank you for your review. The Carriage House is a beautiful room with a private balcony overlooking the pool and just above the pool bar. We have often joked about a pulley system from the balcony to the bar!
This is the first noise complaint I have had and indeed the wonderful weather is ‘open the windows’ weather. I will advise our crew to keep this in mind.
Misha’s yoga and stretching classes are on Monday, Wednesday and Friday and he does indeed pass through this area, so I will alert him as well.
Perhaps you could have let me know the first time it happened and I would have immediately addressed the concern. It is hard to make your stay perfect after the fact in a review. I want to know immediately when anything is not perfect.

jim Marquardt, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,679 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Winchester, Massachusetts
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 16, 2012

Our first trip to The Gardens. We were greeted with a glass of champagne which was a very nice touch. Nice little bar out by the pool where a very interesting mix of guests gather to share their Key West experiences. Delicious breakfast served by the pool. Just one block from Duval Street. You can leave the craziness of Duval Street, come back to serenity of The Gardens, re-group and head off for more fun. Staff was outstanding.

Room Tip: All the rooms are great. A room on the second floor is preferred.
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  • Stayed November 2012, traveled as a couple
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Helpful?
1 Thank innitou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wildwood, Missouri
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 15, 2012

Our favorite place to stay in the Keys! We highly recommend this property. This was our third trip to The Gardens and we will return hopefully many more times. The service is beyond compare, with the friendly staff going out of their way to make guests more comfortable, without ever being intrusive. By the end of your stay, you feel as though they are 'family'.
Walking into the beautiful lobby immediately melts away the stress of traveling. We were greeted with a wonderful drink and a tour of this gorgeous property. The gardens are a tropical gift to behold! Peaceful and gorgeous. You'd never know you are just a few steps from all the action on Duval. Centrally located, so you can walk anywhere.
The rooms are beautifully furnished, immaculate and have all the little luxuries you like; comfy robes, bottled water, refrigerator and a full set of bathroom amenities.
And ah, the wine bar! You must try the d'vine wine gallery...your own personal winery! The finest selection of domestic & international wines.
One of our favorite perks; complimentary breakfast! And not just a continental breakfast. Every morning a new hot dish is offered in addition to cereal, pastries, yogurt, bagels, etc., and the offerings are delicious!
Jazz in the Gardens every Sunday is not to be missed! Chill with a glass of wine and be entertained with some great music.
In short, the service is awesome, and the surroundings are lush! Rooms are spacious and comfy, food is amazing, and location is great. Go!

  • Stayed November 2012, traveled with friends
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Helpful?
Thank Danamania
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed November 11, 2012

My husband and I just got back from our 3rd trip to the Gardens! When we plan our annual trip to Key West we always say we will never stay anywhere else. The staff are so friendly and welcoming it almost feels like home. We love to sit on our veranda in the morning and enjoy coffee and plan our day. The breakfasts are wonderful! While we there they had french toast casserole which was amazing and quiche loraine. We enjoyed our afternoons by the pool and having drinks at the pool bar! This is by far heaven on earth. We enjoyed the Jazz in the Gardens on Sunday evening when we returned from dinner. The Gardens is perfectly located, so close to Duval but you do not even realize it because it is so quiet. We will be back next year.. we are already looking forward to it!

  • Stayed November 2012, traveled as a couple
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Helpful?
Thank TheNewbolds2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Centro, California
2 reviews
Reviewed November 8, 2012

We got upgraded to the Master Suite and it was heaven! We had a huge bedroom, a living room, and a private huge balcony with two lounge chairs with a small table and two chairs. We also had two separate bathrooms. The master bathroom had a big jacuzzi tub, it's own sauna, and two sinks and a bidet. It was done in Marble tile. It had every luxury you can think off. The bed was a beautiful four poster King bed. Fabrics and decor were beautiful. Lovely hardwood floors, beautiful desk and big comfortable chairs in the bedroom. The staff were all so friendly and very helpful. They added to our enjoyment! The pool was warm and beautiful so when you swam at night it was like swimming in moonlight. The gardens are wonderful, a true tropical paradise. The other great part is the location! Right on the heart of downtown Key West. We could walk everywhere! Which is good because parking is hard to find and expensive. They also have a whirlpool next to the main pool, which is great, too! Resident exotic birds, tortoises, and very sweet cats! Great coffee and yummy breakfast. We ordered the hot dish special (eggs dishes) everyday and it was always good! They have live music in the gardens on the weekends. You will love staying here no matter what room you stay in.

  • Stayed November 2012, traveled as a couple
    • Value
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Helpful?
Thank Leslie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JimandNorman, General Manager at The Gardens Hotel, responded to this review, November 10, 2012
Thank you for the time you took to review our Hotel. We love it when you are so happy! I will let our crew know your comments!

(This signature is still signing from my personal account merged with the Hotel. TA has not fixed this part yet!) Jim Marquardt, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saint Louis, Missouri
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 8, 2012

This was our first stay at the Gardens and we really enjoyed it. The rooms were lovely, the breakfast was delicious and the staff was absolutely delightful. Be sure to stay over a sunday night so that you can enjoy the jazz in the garden.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Linda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed October 25, 2012

And I don't wanna go home!

We had the best experience at The Gardens Hotel. We stayed at the Eyebrow Cottage for our honeymoon and we were greeted by the fabulous Jim. Just Jim. It was great as he regaled us of stories of Key West while we sipped on Prosecco. Great first step into our vacation.

As we toured the grounds with Jim and my new Husband, I could almost hear the soundtrack of some rom-com adventure movie, as the cameras sweep up to see Dylan and I in a paradise of beautiful flowers, pools, fountains, turtles, lizards and the cutest cottages. We were even greeted by an old cat named Little Girl. Jim told us that sometimes she likes vodka and Dylan says she looked a little like Judi Dench. I knew I was at home.

It was nice to be off of my diet and eat the cute breakfasts they provided poolside. And the wine tasting machines in the main house were so much fun. I'd recommend just staying in one night and trying all the wines, stumble back to your room and enjoy the most comfortable beds I've ever been on.

The staff was so nice and also friendly, but not in a "it's my pleasure" sort of way, more like your favorite Aunt who knows what you like and will do whatever it takes to make you comfortable, but with some sass and a wink. Jim, Erika, Tippy, Alicia, Joel are now friends. That doesn't happen at the Marriott.

Overall, it was an amazing experience for the close proximity, the friendliness of the team, the cleanliness and comfort and the one thing you can't recreate at any other hotel: the energy of the people and the magic in the air.

Room Tip: The Eyebrow Cottage is secluded and quaint. We also stayed at the Master Suite for one night and it...
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  • Stayed October 2012, traveled as a couple
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Helpful?
2 Thank jglaub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Gardens Hotel

Property: The Gardens Hotel
Address: 526 Angela St, Key West, FL 33040-7433
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 51 Hotels in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — The Gardens Hotel 4*
Number of rooms: 20
Official Description (provided by the hotel):
Once the largest private estate in Key West, the expansive grounds of The Gardens Hotel house 20 luxurious guest suites, and comprise over an acre of lush, tropical landscaping just steps away from Key West's infamous Duval Street. The Gardens Hotel calls to mind the best of elegant boutique hotels,but with a decidedly Key West atmosphere. Start your day with a tropical complimentary breakfast and relax in our pool open 24 hours. Our d'Vine Wine Gallery is the first Enomatic wine tasting system in the Keys. Taste, Flight or full pour, you can enjoy up to 35 different wines from around the world. Every Sunday 'Live Jazz In The Gardens' starts at 5 and ends around 7:30pm. Live piano in our Cabaret, Wednesday through Saturday, 5-7pm. Now a tradition and a stop off for both locals and guests, world class entertainers all in the beautiful Gardens. ... more   less 
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