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“Repeat Vacation Destination”

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Hyatt Beach House Resort
Ranked #30 of 51 Hotels in Key West
Certificate of Excellence
Hanover, Pennsylvania
Level Contributor
82 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Repeat Vacation Destination”
4 of 5 bubbles Reviewed September 8, 2013 via mobile

Our family of four enjoyed 2012 so much we came back 2013. The environs are clean with mature vegetation and of course palm trees. Hyatt service is bend over backwards to please! The beach is small and man made... but still directly on the blue turquoise ocean. Restaurants, water sports are all very nearby. Visit Jim at Tiki Hut, on site... he can set you up with everything available on Key West.

  • Stayed April 2013
    • Value
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Helpful?
1 Thank DavidCMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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549 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
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English first
Florida
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed September 4, 2013

This was our 5th time at the Hyatt Beach House Resort and again we had a wonderful time. The rooms are great and have all one requires during a long vacation including what I consider the most important and convenient which is the kitchen. The beds are comfortable, bathrooms are large and clean and the balcony is a great place to sit down and relax. The common areas are immaculate and this time I saw maintenance all day cleaning and up keeping all around the property. Housekeeping was great and kept our room extremely nice and clean. This trip we had the pleasure to enjoy Jimmy's Ocean Blue Tiki Bar, which is the new full service tiki bar at the resort. We enjoyed the wonderful drinks made by Dasha and the excellent food by Chef Jim which I consider to be some of the best in the keys. We look forward to our next trip in 2014.

Room Tip: A, B, E & F Buildings.
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  • Stayed July 2013, traveled with family
    • Value
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Helpful?
3 Thank hotelek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
palm coast, FL
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed September 2, 2013

The staff was very accommodating, friendly and helpful. If we had any question or issue they would respond promptly. Giovanni, the concierge, was readily available and helped plan events and answered questions for us.
It was not close to downtown-about a 10 to 15 minute ride, But the Hyatt did provide a shuttle service for five dollars per person each way, or taxis were readily available. We had a car and Giovanni directed us to $10 all day parking lot. It was quiet there and made for a nice relaxing vacation.
The units were very spacious and kitchen was well equipped. The only negative I would say is that the unit could have used a deep cleaning. We had a third floor unit with a view of the pool. The pool area had nice cabanas and a lot of seating.
There are no restaurants on the property but there is a very good one right next door at the Marriott.

Room Tip: Third floor
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  • Stayed August 2013, traveled with friends
    • Value
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Helpful?
2 Thank dunergirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bayside, New York
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed August 17, 2013

My family and I stayed at this location for one week. Generally, the grounds are very nice, the unit itself is spacious, well equipped, and great for families with young children. The screened in porch on every unit is the really the best part, and even though we had no view whatsoever (not every unit has a view) we really enjoyed the outdoor space. The first problem we had is a problem that I have seen listed in these reviews over and over again which is that the floors in the unit are filthy. Our feet were black shortly after walking around barefoot. We informed the front desk, and they did send somebody in to mop right away, which helped, but did not completely solve the problem. And within a few days, our feet were black again. It is shocking to me that Hyatt has not done anything to correct this problem. Next, my son pressed the jet button on the tub in the master bathroom, and it wouldn't shut off. The maintenance department had to replace a part, and again, they did respond very quickly. Then, the toilet clogged up- again, a very quick response by the maintenance department. However, as the week progressed, the cleaning service became progressively worse and worse. By the last day, they collected the garbage and dirty towels, and didn't even make the beds. The grounds were well maintained, however, the pool was also dirty, and we saw clumps of hair and bugs floating around. Also, there really is no "beach," contrary to what is says in the description. There is a very small amount of sand up by the waterfront, and it is mostly rocky and full of seaweed.... still swimmable, but really not a beach by any means. I am still giving this location 3 stars because we truly enjoyed our week, however, we have stayed at Hyatt locations throughout the country, and this one was by far the most unclean and in need of some major improvements.

  • Stayed August 2013, traveled with family
    • Value
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Helpful?
4 Thank WrathKat123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina, United States
Level Contributor
52 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed August 17, 2013

The Hyatt Beach Resort is off the beaten path. Located WAY at the top of Key West, you are very far away from the craziness of Duval Street. This is a double edge sword. It made for a fun jaunt on our rented scooters. You traversed most of the Key when out for an adventure. Cabs were a different story. As of August of 2013, it cost about 15 bucks per trip to the southern part of the island. When we had groups of 5, it was economical. With my wife and I, it made the distance from the action of Duval Street more apparent. The facility does not have a restaurant, nor is there one close. You can go to Stock Island (which is closer) and eat at Hogfish Bar & Grill. Otherwise, you are headed south for anything else.

Overall the property was very clean and quite during the night. The pool was spacious and they had cabanas you can get (First Come First Serve) poolside. There was a Tiki bar about 100 feet from the pool which was nice as it was hot as you know what in August. I am a Marriott Vacation Club owner and we traded via Interval International. I was satisfied with the trade. While the property has only 3 ocean view rooms, we had a nice view of the pool. Again, it was quiet at night, as they strictly enforce the pool being closed at 10 PM (trust me; I got tossed out of the pool area late night). The staff was courteous and minus the 10 AM check out time, we had a nice time staying here.

Room Tip: Don't have your heart set on a room with an ocean view. They only have 3 on the whole property...
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, New York
Level Contributor
45 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed August 16, 2013

The rooms were amazing, all the amenities you could want! Had an issue with our dryer not heating up and it was fixed within 45 mins. Balcony view overlooking the pool. The staff was amazing. Giovanni, the Concierge, is the best source of what to see and do in Florida! No question this is a fantastic place to stay. Right next to the Marriott, where there is one of the best restaurants on the island, Tavern N Town.
I would come back here in a heartbeat. Check out the Tiki Bar too, fantastic food and the best mojitos I have ever tasted in my life!!!

Room Tip: All rooms face the beach/ocean, so you can't get a bad room here!
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  • Stayed August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank jferge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocala, Florida
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

Wow is all I can say. Great resort. Clean and spacious rooms. Great balcony with view. Fishing piers. My nephew caught a baracuda about three foot long. You can register your boat. The pool is awesome with beach or zero entry. Low key. Great for families. Away from old town and quiet. No restaurant but the tiki bar serves food. Would recommend this hotel for anyone.

Room Tip: Choose third floor I believe A or F buildings are on the end with best view
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  • Stayed August 2013, traveled with family
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tluco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Beach House Resort

Property: Hyatt Beach House Resort
Address: 5051 US Highway 1, Key West, FL 33040-4320
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Key West
#9 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Number of rooms: 74
Official Description (provided by the hotel):
Condominium Resort, residential in nature, set on the east side of the island overlooking the Gulf of Mexico. Please note, resort will be a smoke free facility starting January 1, 2016 ... more   less 
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Also Known As:
Hyatt Beach House Hotel Key West
Hyatt Beach Hotel
Hyatt Key West
Key West Hyatt
Hyatt Beach Resort

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