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“top class hotel” 5 of 5 bubbles
Review of Island City House Hotel

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Island City House Hotel
Ranked #15 of 77 Key West B&B and Inns
Certificate of Excellence
Morges
Level Contributor
62 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“top class hotel”
5 of 5 bubbles Reviewed April 23, 2014

family with 2 kids (8 and 10), we stayed for 3 night in this hotel for our 1st stay in Key West. Ok, it is expensive but totally worth it ! We loved everything. The appartment was very clean, big (2 bedrooms, living room, kitchen) and a privat porch (no 2 - street side). The garden is so nice, with palms and a lot of plants, an oasis - very calm. Pool was great too, the kids loved it. Staff is very helpfull and nice !
The hotel is close to the pier (departure of the ferry for Tortugas), to Douglas street and the different points to see! Bike rental available at the hotel. Thanks ! We will come back one day :-)

Stayed April 2014, traveled with family
Helpful?
Thank NatBin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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874 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
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English first
South Shields
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed April 19, 2014

A warm welcome and useful local information from Gaines when we arrived. Provided us with a voucher for coffee and croissants from the local "Old Town Bakery" a few minutes down the road - an excellent place with amazing food. Gaines upgraded us to a bigger suite with a private porch with outside seating area. Room very clean and housekeeping came every morning to replenish shower gel / shampoo etc, some breakfast items e.g cereal, pop tarts etc and coffee etc. A small kitchen including fridge / freezer, cooker, toaster etc is a useful touch.
Very quiet and peaceful surroundings with authentic Key West atmosphere. Pool area was private and well maintained with sun loungers and pool towels provided. Would definitely stay again for location and customer service. Free parking was found easily enough on local surrounding streets.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank BruceBogtrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Willow Street, Pennsylvania
Level Contributor
133 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed April 16, 2014

We come here every year to escape real life. We vegetate in the beautiful gardens and float in the heated pool in the midst of the greenery. Enjoy spacious quarters in the Cigar House next to the pool. Usually quiet because of mostly adult clientele. Close to everything in Old Town--Don't rent a car. Wonderful fresh fish market across the street is source of fresh fish sandwiches and lobster rolls--delicious! So only decision for the day is where to go for dinner. Oh, so many nearby choices--just two blocks from the Gulf piers. This is the way to enjoy Key West--avoiding big impersonal hotels and experiencing the friendly, first-rate atmosphere of Island City.

Room Tip: Cigar House has big rooms next to the pool. Avoid third floor unless you are in great shape.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EdwardBonekemper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wisconsin
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 13, 2014

This was our first stay at the Island City House and we totally enjoyed it. We stayed in the Arch house on the street side. A bit noisy, but we loved just sitting on the porch swing and people watching from our balcony. We loved spending our days soaking up the sun by the awesome pool. The grounds are so tropical and beautiful. We will definitely return!!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank WisconsinLorie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oak Ridge, NJ
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed April 12, 2014

This was our first time in Key West! Stayed in the CIGAR HOUSE of the Island City Hotel..............actually like staying in a small apartment with living/dining area, full kitchen and king-sized bedroom. Loved getting up in the morning and just sitting on our front porch (Adirondack chairs) listening to the birds and sipping our cups of coffee! (There's a hammock on the porch, too!) Quiet! Serene! No need for cars at this location! Rental bikes are available and you can actually walk to either side of the island depending on what you want to visit that day! Lots to do, or if you like, just sit back and enjoy the calm! Tucked away off the main streets , so we felt like we were in our own little oasis!
The Island City Hotel is about 4-5 blocks from Duval...........convenient but without the noise. Very clean. And the office staff could not have been more helpful with suggestions on places to eat or visit, or where to get groceries. for your little "apartment". The clients respect each other's privacy and there were no "noise" issues at all! Would definitely return!

Room Tip: The Cigar House is farthest away from the street but right next to the pool (though this was not a...
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  • Stayed April 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Dorothy F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raleigh, North Carolina
Level Contributor
112 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed April 9, 2014

Great stay, great location, and very clean and quiet. We had a unit with a kitchenette which was great (full fridge, stove, etc.) The pool is cleaned at least once a day and is very clean. The location couldn't be better - very quiet but a short walk anywhere you want to go.

Room Tip: We stayed in the cigar house, it was quiet and convenient.
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  • Stayed April 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Boston2NC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IL
Level Contributor
63 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed April 1, 2014

We just came back from 2 nights in Key West. We stayed in the main inn. Loved the people there; loved the location; loved the room. No cleanliness issues. As far as "food" in the room, they put a few small things in there but knowing the property had kitchens in each room meant that you could bring your own food/goodies. Quiet property; only heard people walking around a couple of times but when you are in an older building with wood floors -- no big deal. We didn't spend time at the pool ... the morning we were going to unfortunately rained. The price seemed to be line with other inns on the island.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 3ofusMens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island City House Hotel

Property: Island City House Hotel
Address: 411 William St, Key West, FL 33040-6853
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Kitchenette Suites Swimming Pool
Hotel Style:
Ranked #15 of 77 B&Bs / Inns in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Island City House Hotel 3*
Number of rooms: 24
Official Description (provided by the hotel):
Our Key West suite accommodations at The Island City House Hotel are comprised of three buildings, each with its own style and unique character. The Arch House features six suites furnished in a casual Caribbean Style. The two suites on the first floor are two-bedroom suites. These suites have two separate bedrooms each with one queen-sized bed, a living/dining room with a kitchen, one bathroom, and a small porch. The studio-suites on the second floor of the Arch House have one queen-sized bed in an alcove, a sitting area with a kitchenette, and either a street-side balcony with a porch swing or a garden view balcony with a hammock. The Island City House is the main building on our property housing twelve parlor suites, ten one-bedroom suites, and two two-bedroom suites. These suites are furnished in an island Victorian style with lace curtains and many antique pieces. The two bedroom suites have two separate bedrooms, one with a king bed, the other with a queen bed, a living/dining room with a full kitchen, one bathroom and a large porch. The ten parlor suites have one queen-size bed and a separate sitting area with a kitchen. Many of these suites also have a sleeper sofa (for children or a third adult) or a porch overlooking the gardens. The Cigar House, our poolside building, is the home of our six largest one-bedroom suites. All of these suites are decorated in a tropical plantation style. The first and second floor suites have a king-size bed in the bedroom, a separate living room with a full kitchen, and a hammock on the poolside porch or balcony. The two suites tucked away on the third floor have a queen-size bed in the bedroom, a separate living room with a full kitchen, and an open balcony overlooking the pool and Infrared Sauna. ... more   less 
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