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The Galleon Resort And Marina
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Reviews (509)
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All reviewstime sharefront streetoverlooking the marinamallory squarerci exchangesmall beachperfect locationgreat tiki barbedroom unitfull kitchenthe penthousegulf of mexicotwin bedsold townhot tubpool towelsbeach area
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Reviewed August 3, 2014

My parents have owned a timeshare at The Galleon for nearly 25 years, and we have visited Key West a lot in that time. After reading some negative reviews on here, I felt I needed to provide some context. Remember - this is a timeshare resort NOT a hotel, so if you are looking for hotel-like amenities you won't find them here.

Pros:
-LOCATION, LOCATION, LOCATION - two blocks from Duval Street, half a mile to Mallory Square. Park your car and walk/bike everywhere you need to go.
-Kitchen-like amenities - since this is a timeshare, every room features at least a fridge, microwave, sink, and dishes/silverware. Even if you are staying in a studio you will have a small kitchenette. If you are staying in a 1/2 bedroom you will have a full-sized kitchen (also including a stove) and washer/dryer - go to Publix the first day you get there. Fill the fridge with food and booze and save some money on eating/drinking out.
-Incredible views - whether you are facing the marina or the beach, every room has a great view.
-Tiki bar - The resort has just redone the tiki bar, which faces the sunset and water. Grab a drink and relax.
-Pool and private beach - the pool is large and features plenty of sun chairs. Or, head down to the private beach (about 100 feet of beach front) - perfect for families with small children. A great way to enjoy the beach without the drive.

Cons:
-THE PARKING SUCKS!!! This has been an issue forever and isn't likely to change. The parking here will make you want to park the car and not use it until you leave. (Bring/rent a bike to get around). The under-building garage will test your patience and driving skills. Please don't show up with a truck, trailer/boat - there isn't anywhere to put it.
-The rooms are being gradually updated... remember we're on island time here... they just redid the kitchens (all new cabinets, stainless steel appliances) and living room furniture. The studio rooms are in dire need of updating - dated furniture and lumpy beds.
-The Cost - in season, a two bedroom condo will run you $5000/week; $3000/week in off season. If you're going to pay this kind of money, you better be happy with it.
-Rude Staff - if you're looking for a helpful concierge and prompt housekeeping - look elsewhere (remember, linens are only changed once a week and you are expected to take out your own garbage)

All in all, in 25 years we have had all kinds of people stay at the timeshare and they all rave about it. I have to admit, however, that I would think twice before paying thousands to stay here. A great location with great amenities - just understand what you are getting into.

  • Stayed: July 2014, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
7  Thank worldtravlr81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2014

DO NOT USE THIS MARINA! Unless you want to be yelled at and treated rudely. We spent over $5000.00 for room and slip only to be literally screamed at by multiple staff for retrieving equipment from a friends boat (who also had a slip there). There is NO customer service, NOTHING BUT ATTITUDE! We have NEVER been treated so badly by any establishment, EVER! STAY ANYWHERE BUT HERE!!
Hotel would have been ok if it had been a 1/3 the price. Definitely a time share not a hotel and not a true 2 bedroom suite. Staff at hotel was ok.

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Service
8  Thank Krissi P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

I have read not so favorable reviews about The Galleon but I had no problems. The location was great as was the view. The only problem that I encountered was the parking was at a premium and there is not much that they can do about that, no place to expand.

Room Tip: My stay at The Galleon was a time share trade.
  • Stayed: July 2014, traveled with friends
    • Value
    • Location
    • Service
2  Thank geminibabe530
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 26, 2014

Bought a week at the Galleon Resort and Marina in the early 90's and have never regretted it. It rents out every year, we even have to join the queue to use it as it is so popular.
Great place to go and relax and simply take in the sunsets that are renowned and bask in the delights of life in the Keys and the Hemmingway culture.
Plenty to do if you want to be active on the water or on land, but gives you the option of chilling back on the boardwalk around the Marina or settling down on your own patch of the resort's own private small beach.
The kind of place to go if you want to write your next book! - plenty of inspiration around and if you want to try a spot of deep sea fishing the boat is just a short walk away.

Room Tip: All rooms are good at the Galleon they look out onto the Ocean with Christmas Island on the horizon or look out onto the Marina. Although we own a week at the Galleon we have never actually stayed in the room we own but have stayed in a different room every time and everyone has been perfect. Each having its own balcony a perfect place to chill with a glass of wine and let the world go by.
  • Stayed: August 2013, traveled with family
    • Location
    • Cleanliness
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1  Thank PFEFirstAid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 22, 2014

We had a great stay in a studio. There is a small kitchenette with dishes etc, and sink, microwave, mini fridge, toaster and coffee maker. You can ask the front desk for a toaster oven if you want it. The free internet was a nice feature as is the in room safe. While the studios only have a view of the palms and greenery we could see part of the pool. Would have liked the 1 bedroom or 2 bedroom unit but this was adequate for the 2 of us. The pool and small beach are nice .Enjoyed the barbeque at the Tiki Bar and the daily live music. It is a 5 minute walk to several restaurants and bars. A 10 minute walk takes you to world famous Duval street where there is always something happening. I think the location is one of the best. It is a little pricey but you don't even need a car.

Room Tip: The marina side is a little more relaxing and quiet
  • Stayed: July 2014, traveled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank travelermi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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