For our honeymoon we came to Key West, and booked The Reach Resort. I utilized my Hilton Points, but the pricing for the, hotel was still very reasonable. Service from the minute we pulled up in the taxi, was excellent. They immediately took our bags, opened the doors, took them to the counter. We were 4 hours early for check in, so our room was not quite ready. They took our number, and called us as soon as it was ready, they held our bags for us, and brought them to the room once we checked in. The amenities for the beach were excellent, DJ and Ricardo were great to deal with, and would setup our seats and get us towels immediately.
The hotel even recognized our Honeymoon by sending us room service with a 24 layer chocolate cake!!! Very good!! Took 2 days for us to eat it, but very tasty.
Remember when reading these reviews, the staff at the resort work for tips. Your experience with the staff is greatly enhanced if you show them kind gestures. There are fantastic people working for the resort, and from our stay, they deal with a multitude of different people, which some are very ignorant.
This was by far one of the better resorts I have stayed at compared to the HYATT, Westin and others.
And don't forget Louie's Backyard is very close, with excellent food. And you have full access to the Casa Resort which is a block away.
- Official Description (provided by the hotel):
- Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more less
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- Also Known As:
- The Reach, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Reach Resort Key West