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Reviews (4,063)
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Reviewed June 17, 2013

This resort is simply amazing. The Waldorf Astoria allows you to stay in one hotel and travel between it's sister (The Reach and the Casa Marina). We stayed at the Reach and had a street/ocean view from our balcony. We utilized the concierge and tried out the 2 hour jet ski tour around the island (MUST TRY). Parasailing, The Spa, The pools, The beach. The resort's facilities are spotless and the staff was extremely kind. GREAT FOR ANY OCCASION! HIGHLY RECOMMEND!

  • Stayed: June 2013, traveled as a couple
    • Value
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Review collected in partnership with Waldorf Astoria
1  Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 17, 2013

If you are looking for the Waldorf Astoria experience, this is not it. Grounds are impressive but room is a motel 6 or worse. Service is below par. Quality of construction, attention to details and overall "Waldorf" experience is NOT there.

  • Stayed: June 2013, traveled on business
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Review collected in partnership with Waldorf Astoria
1  Thank Marcela C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 16, 2013

We came to get married in KeyWest and the Reach Resort was the spot to choose. Great little beach, location is is spot on. Staff is unbelievable. They service the room in the morning but then come by later to refresh the towels from the beach. That was a nice touch. Mopad rental across the street is the way to travel. Park here at the Reach for free. Overall, really nice.

  • Stayed: June 2013
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Thank porkchop_punk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

We stayed at the reach for a 7 night stay after a two week road trip through South Carolina, Georgia and Florida and wanted somewhere to chill out and relax. On our arrival we were upgraded at no charge due to the fact that we were staying for seven nights and the fact that the hotel was not full. Our room was great with a huge balcony overlooking the sea . It was clean and comfortable and very spacious . The resort itself has its own beach and the service around the pool area is great with towel service, occasional complementary drink of the day and ice lollies. You are really looked after . The food is really tasty we sampled the lunch menu from the terrace and it was excellent. The hotel is located at the more quiet end of Key West but you are only a 10 minute walk from the bustle of the active part of Duvall Street. All in all a great location. My only criticism is that the car park for residents should be inclusive . $20 a day is pricey but not uncommon in US resorts. Plus beware of the drinks prices in the hotel bar . $22 for a bottle of bud and a glass of white wine ! Other than that very enjoyable.

Stayed: June 2013, traveled as a couple
Thank Steve T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2013

Everything was great except for the mattress. My side of the bed had a noticeable depression which made for restless nights. My wife's side was fine. I should have asked for a room change but did not. Staff was great, facilities very nice and the beach was perfect.

  • Stayed: June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Waldorf Astoria
1  Thank Brian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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