Afer reading many reviews on tripadvisor about various places to stay, we chose the Reach based on the Front Desk Manager, Paul Bartush's responses to people's reviews; both positve and negative. I know it's not what is expected of a Waldorf Resort, it is Key West, not NYC.
We had a 1 bedroom suite #330, overlooking the Courtyard. Excellent room, very quiet and spacious. I can't say enough about the people who quickly welcomed us. Paul! You are wonderful!! (My next trip will be Casa!). The surprizes left for us made the trip. Chuck the doorman... great guy. Always laughing, smiling.. goes out of his way.
The beach and pool; Patrick and John... totally spoiled us.. between extra towels, umbrellas, placing us in out of the way spot everyday, cleaning sunglasses! I could go on and on. Patrick came to see us on his day off; sorry we missed him! (Ricardo was fickle.. some days very grumpy!)
Overall, a great experience and I would definatly return!
- Official Description (provided by the hotel):
- Located on Key West's only private natural-sand beach, The Reach, A Waldorf Astoria Resort, is an intimate, elegant destination for those seeking a casual retreat with the highest level of service. A warm sense of hospitality, gracious staff members, a beautiful shoreline and breathtaking sunshine all provide the backdrop for a memorable and romantic travel experience at our Key West hotel, just steps from Duval Street. ... more less
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- Also Known As:
- The Reach, a Waldorf Astoria Hotel Key West
- Waldorf Astoria Key West
- The Waldorf Astoria Collection
- Reach Resort Key West