We booked a weekend at the Reach using my husband's reward points. When we arrived, we had been upgraded to a fabulous room with lofted ceilings, and a gorgeous view of the pool and beach. The room was spacious, sparkling clean, and smelled fabulous - not always what you get in a beach-front hotel. We arrived late, and were not dressed for dinner, but stopped by Strip House to get suggestions on a casual meal nearby. They insisted that we come on in - casual dress was fine, so we did. The filet was cooked and seasoned perfectly, and the scallops were the best I've had in years. On Saturday, we hung out at the pool after breakfast in town. It was clean, and not over-crowded. If you're looking for a site for a wedding, the pier is gorgeous! They were dredging the beach while we were there, though, so the smell of stagnant beach kept wafting into the pool area and into the public areas of the resort. If you walked down to the beach, upwind from the construction, it was OK, but WHEW, the stank was something else. They tell me that this is a very rare occasion, so hopefully it will not be that way on YOUR trip to the Keys. The wait-staff at the pool was a little slow, but not to the point I would complain. Spent the evening in town, and returned to, yet again, a fabulously clean room with chocolates on the pillows. The weekend was one to remember, and I highly suggest you take in this gem on Key West.
I'm rating the service at a 4, only because of the pool service. Otherwise, it was fabulous!

The view from this hotel is amazing. A Key West experience different from the previous I've had -- The pool and beach area were my absolute favorite. Waking up each morning and having my coffee on the pier was my favorite part! It's a very relaxing atmosphere. Patrick, who works the beach and pool area, was THE BEST! So attentive, always had our towels ready when he saw us! The popsicles served poolside, along with the frozen towels, were a GREAT addition! You can tell he loves his job. Always pleasant and friendly! The Reach is lucky to have him.
The hotel itself was nice, our room was clean, and our ocean front view was great to wake up to every morning. The hotel is also convenient to Duval St. (Be prepared to walk a lot or take taxis if and when you get tired though! Not a big deal -- Cab fare wasn't that pricey.) There is a little corner store "Ana's Deli" down the street which served the BEST Cuban Sandwiches! A must!
The only thing that I didn't "love" about The Reach was the restaurant/hotel bar on site, STRIP HOUSE. It's decorated very dark, gloomy and doesn't fit in with the tropical sights of the rest of the hotel. However, besides that, I would definitely stay there again! Highly recommend it!

Good location, not far from Duval Street, but far enough from the crowds. Beautiful Atlantic Ocean views; smallish beach w/nice pier and pool area. Room very clean. Mini-bar area w/fridge, sink, espresso maker. Comfortable bed, good lighting. Not many channel options on TV. Restaurant had decent brunch with very friendly service. Would stay here again!