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“Can't Go Wrong Picking This Hotel!"”

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Casa Marina, A Waldorf Astoria Resort
Ranked #41 of 51 Hotels in Key West
Brooklyn, New York
Level 6 Contributor
105 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 523 helpful votes
“Can't Go Wrong Picking This Hotel!"”
Reviewed September 13, 2009

Really a wonderfully relaxing stay at one of the few hotels in Key West that has beach access. As a previous reviewer noted it's a young, hip hotel that has a wonderful history. I won't bore you with too many details about a good choice for Key West.

If you're a student, party animal or looking for a low-key guest house this is not the place for you. But if you're a couple, or in my case a solo dad traveling with a 7-year-old, you've got a nice hotel to use as a base while exploring what there is to explore in Key West. It has two identical, wonderful pools, set amid beautiful palm trees. It's on the beach, or what passes for a beach in Key West, which is a little sand and a rocky access point. The hotel has a nice pier which goes a way out, with stairs, for access to the water.

You'll find a fair amount of seaweed, but hey, that's the Florida Keys.

The staff is warm, accomodating, friendly and highly professional. It's a hip place but that doesn't mean pounding discos and a party atmosphere. I was very pleased by the lack of music poolside. Sometimes I just want to totally relax, listen to the beach and not have to listen to Caribbean music, Jimmy Buffett or other resort-themed music.

The hotel reeks of history and why it's been renovated into a modern hotel is another topic for another time. I'm sure historians are freaking out at the modernization of this hotel and I'll leave it for the architects and history buffs to debate whether they've done the best thing for the public spaces of this classic hotel.

Our room was modern, the beach views wonderful and had absolutely no complaints about anything at this hotel. There's a bike, boat and moped rental place at the hotel and there is also a paid shuttle service to the airport. The taxi ride, all of five minutes, will cost you a shocking $16 (two passengers @ $8.00 each) from the airport. I'm from NYC and a lengthy car service or cab ride to or from the airport, as of this writing, will cost you about $40. A metered cab ride in NYC for an equivalent journey would have cost $5.00 tops.

If you're a newlywed, a couple or traveling with kids this is a great choice for Key West. Just wish I'd been able to afford it a lot earlier in life, although certainly can't complain at the roughly $150 a night rate that we got shortly after Labor Day.

As others have pointed out, and the Hilton website makes abundantly clear, there is a $20 per room "resort fee" attached to your stay. Why they just don't jack up the room rates by $20.00 and skip the "resort fee" is beyond me.

All in all a memorable holiday, my kid loved the beach, the boce ball, the volleyball and the pools. I'd definitely recommend this place.

Stayed September 2009, traveled with family
Helpful?
Thank Frqflier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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New York
Level 1 Contributor
3 reviews
Reviewed September 13, 2009

We found the staff to be friendly and most helpful with everything we needed. The place is absolutely beautiful and love that it is right on the beach. Sitting on the beach relaxing and being served lunch, drinks was great. There are two swimming pools so it was never crowded. The food was delicious and the rooms were clean and comfortable. The only thing I didn't like was the $12 daily parking fee along with the $20 daily resort fee plus tax. We were there for five nights so it cost us and additional $177.00.

  • Stayed September 2009, traveled as a couple
    • Value
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Helpful?
Thank angel193
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 3 Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed September 5, 2009

Hotel General: General pleasant stay witha very young staff that tries to make your stay comfortable. Rooms are very small but comfortable although they lack creature comforts a Five star hotel should have. Pools are very warm and completely over chlorenated, and the beach area is too rocky with very slimy ladders for entry and exits. Still, one cannot go wrong with staying at this place although fascilities such as restaurants and shops are missed.

Rooms: Functional and in muted modern tones, there is only one or two sockets to charge your electronics..a no-no in todays electtronic age. Bathrooms and tiny with standard showers only and very minimal sundry items. Nothing special or of niote here, but they are clean and comfortable.

Common Areas: Hallways do have that Florida bad air smell. Rooms are placed in ill conceived areas making your trip back and fourth difficult. At times depending on what roon you have you may even need to change elevators. There is a large breakfast room that Europeans will find welcoming but the hotel lacks a restaurant. There is an outdoor grill area for lunch by the pool, but no place to just stay in and eat...the breakfast room closes down for the day after breakfast.
Pools are maintained wekll although they could use more staff to serve drinks. On our stay may drunk people where enjoying libations and beers in the pool and were loud . The pool water is very warm (think bathtub) and is over chlorinated. NOTE: there can be a very unpleasant sulfur smell from the water at times.
The hotel lacks atmpsohere. Although it prides itself on being a combination of him and local color, it truly has neither. The hotel is too borring to be hip and there is nothing hip about it. Local color in Key west is drinking, jello shots and T-shirt shops.

  • Stayed September 2009, traveled with friends
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Helpful?
1 Thank daninnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hawthrone
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 4, 2009

My husband and I stayed at Casa Marina to celebrate our 38th wedding anniversary. When we arrived we discovered that we had accidentally made reservations at a Casa Marina located in Jacksonville Beach. After some discussion and the discovery of what had happened, the manager was gracious enough to accept our reservation anyway and everyone made us feel special and welcomed. One of the hotel staff even set up complimentary champagne and chocolate-covered strawberries at the Sun-Sun Restaurant between the two pools. The room was clean and the housekeeping staff did a great job.

There was a wedding on the beach Friday night that we watched from our window, but the room was so well insulated that the noise did not keep us awake. There was some renovating being done while we were there but they kept traffic moving and we got to see the resulting refinished wood floors in the very spacious lobby.

We'd definitely stay there again.

Stayed August 2009, traveled as a couple
Helpful?
1 Thank Anniversary38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dane in London
1 review
Reviewed September 4, 2009

A beautiful resort with private beach. At arrival we were welcomed in a lovely contemporary reception area.

Location is perfect in walking distance to Duval Street and other sights such as Hemmingway's house and ''Little White house''.

A family of 4 we had booked a suite with seaviews and were very happy with the room itself: very spacious with 2 large flat screen TVs and a dining area as well as a nice balcony. Unfortunately we were given the corner room and therefore had part view of a fairly busy street which somehow disturbed the lovely views to the other side of the Atlantic Ocean. Within hours the friendly frontdesk staff had moved us to a suite with better views. In fact the frontdesk really stood out and I must especially mention Patrick who in his free time took myself and my children fishing on the pier bringing rods and bait for us all.

Look out for value for money offers like ''one night free'', ''kids eat free'', ''resort credit''

We will be back!

  • Stayed August 2009, traveled with family
    • Value
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Helpful?
Thank jlb28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surrey, UK
Level 3 Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed September 3, 2009

This hotel is really beautiful - the building, decor and outside areas are gorgeous.

The pool areas were great - even though there some families there, it wasn't crowded and the kids weren't annoying in the pool! Lots of sunloungers were available all day. It was also nice on the beach - very peaceful, and they set up loungers and an umbrella anywhere you want. Nowhere was crowded. Hammocks on the beach were fun, especially at night for looking up at the stars. The bar and restaurant were great - you can eat dinner by candlelight on the beach! Breakfast was delicious, and lovely to eat outside, in the sun or shade. Service at breakfast was very friendly.

We particularly liked the ice-cream parlour in the shop! And the free internet terminals were useful.

There's only two things I would mark the hotel down for: 1. noise in the rooms. We did hear a lot of noise from the couple in the adjoining room (they talked very loudly when they got in at 3am every night and woke us up!). Didn't spoil our stay though. 2. We didn't have a car or hire a golf buggy - we chose to walk to the sights (mainly around the Duval Street area), which was a 15-20 minute walk. Not good if it's really hot! Would have been nice to be a bit closer. Most people hire bikes or golf buggies etc anyway, so this isn't really an issue.

We loved this gorgeous hotel. We'd recommend both the hotel and Key West as a great holiday destination.

  • Stayed July 2009, traveled as a couple
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Helpful?
Thank HippoPi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 1, 2009

From beginning to end, the Casa Marina is totally Key West. Relax Relax Relax, need I say more. The pool, the staff, the Gulf everything was spectacular, especially Patrick at the front desk. Kudos to the staff--especially Patrick, our stay was one of the most joyous we've had in Key West.. Would we stay again? YEEESSSSSSSSSSSSSSSS! Can't wait to return.!

Tim and Cynthia

  • Stayed August 2009, traveled as a couple
    • Value
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Helpful?
1 Thank timmy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Marina, A Waldorf Astoria Resort

Property: Casa Marina, A Waldorf Astoria Resort
Address: 1500 Reynolds St, Key West, FL 33040-4768
Location: United States > Florida > Florida Keys > Key West
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 On the Beach Hotel in Key West
#10 Spa Hotel in Key West
#17 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Casa Marina, A Waldorf Astoria Resort 4*
Number of rooms: 311
Official Description (provided by the hotel):
This Mediterranean-inspired hotel sits on a 1,100-foot private beach a mile from Duval Street. Our historic beachfront resort combines 1920s ambiance with a chic, contemporary flair, features sophisticated accommodations, complete with LCD televisions, iPod docking stations, and an in-room espresso, coffee, and tea maker. Amenities include: two tropical pools, water-sports activities, spa services, poolside cabanas, Sun/Sun Bar & Grill serving breakfast, lunch, and dinner, and The Lobby Lounge for tapas and libations. ... more   less 
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Also Known As:
Casa Marina, a Waldorf Astoria Hotel Key West
Waldorf Astoria Key West
The Waldorf Astoria Collection
Casa Marina Resort Key West
Casa Marina Key West

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