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“Very Relaxing”

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Hyatt Centric Key West Resort and Spa
Ranked #25 of 51 Hotels in Key West
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Very Relaxing”
Reviewed February 22, 2014 via mobile

This was the first time my wife and I have gone away since we had our kids(they are 7 and 11). This happened to also be our first time in Key West. We thoroughly enjoyed our stay at the Hyatt. The staff were very nice and attentive whenever you did have questions. Our room had great views of both the water and the sunsets. We definitely enjoyed walking around the pier more than we did Duval St but that is just our personal preference. If we had any critiques it would be for better ventilation in the bathroom and quieter doors to the balconies. We had guests below us that would go out on their balcony every morning at 6:45am and we could hear the door each time. It seems like that was forgotten with the renovation. I am not sure that we will be rushing back to Key West but would recommend this hotel to anyone that is.

Stayed February 2014, traveled as a couple
Helpful?
1 Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review, February 25, 2014
Hi Adam, thank you so much for the review. I am glad to hear you and your wife were able to relax during your stay with us. Thank you for the feedback on the bathrooms and balcony doors. I will be sure to pass them on to our team. Thank you again for the recommendation!
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  • Cleanliness
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Denmark
Level Contributor
241 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed February 22, 2014

If you are looking for a rather good, hotel in Key West in the middle of town, look no further. This is it! Close to the old harbour, Mallory square, Duvall Street etc.
But - expect a small, crowded hotel with a very small pool and a noisy bar ...
We had breakfast brought to our room each morning. Afterwards we placed the tray outside the door. It took hours beforeit disappeared...
Room was very nice with seaview, facing northwest.

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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Helpful?
1 Thank torbenDenmark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Somerville, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 18, 2014

My husband and I just returned from this amazing hotel. It was magical in every sense of the word. The staff was friendly, the accommodations were beautiful and our room was over looking the water. It's in THE perfect location to Duval and all that's happening in KW and I would reccomend the property to ANYONE!

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Lauren V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review, February 25, 2014
Hi Lauren, thank you for the great review and recommendation! I am so happy to hear you enjoyed your stay with us and the hotel's location. I will be sure to pass on your comments regarding the staff and room to the team. I hope to welcome you back to the Hyatt on your next trip to Key West.
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Newton
Level Contributor
120 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed February 17, 2014

This hotel is well located on the water, but without a beach (there aren't any beaches on Key West) with a nice pool, good rooms with small balconies and proximity to lots of stuff around town. We didn't really take advantage of the facilities outside of the pool, but there is a spa, restaurant, etc.

  • Stayed February 2014, traveled with friends
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    • Sleep Quality
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    • Service
Helpful?
1 Thank jstravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KarrieFLKeys, Guest Communications at Hyatt Centric Key West Resort and Spa, responded to this review, February 18, 2014
Thank you so much for taking a few minutes to leave a review of our hotel. We really appreciate the nice comments about our waterfront location with convenient access to all the downtown activity. We hope you thoroughly enjoyed your stay, and if there is anything we can do differently in the future to earn that last star rating, please let us know. Best wishes in your other travels!
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South of ATL
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 14, 2014

Stayed here in June 2013 and had a great time. From the moment you arrive the staff at this hotel is fantastic. The common rooms and grounds are kept up to the Hyatt standard you would expect. The rooms are nicely furnished and very comfortable. The location could be better as you are two blocks from Mallory Square/Duvall Street and one block from the start of the wharf area.

We drove our car to Key West and parked it for the entire stay at the Hyatt as we did not need it. We only had food and drink by the bar and every thing was fantastic.

The only knock I would have is that house keeping would get to our room rather late, between 4 - 5 pm. I don't know what the issue is with that but it is annoying when you have been out all day and come back to an unmade room, then have to leave when they finally do show up.

Other than the house keeping issue, we had a great time at this Hyatt. We would recommend and return again.

  • Stayed June 2013, traveled as a couple
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Helpful?
1 Thank MotoCommuter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review, February 18, 2014
Thank you for the great review. I'm so glad to hear that you enjoyed your stay with us. I will be sure to pass on your comments regarding the staff, bar and housekeeping with our team. I hope to welcome you back during your next visit to Key West.
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1 review
Reviewed February 13, 2014

Stayed at the Hyatt Key West Resort and Spa for three nights through Hyatt points. I was extremely happy with the hotel. They upgraded me due to platinum status to a part ocean view room which the view was breathtakingly gorgeous. The staff are genuinely friendly and always looking to help you with anything you need. The spa service was incredible too. The location can't be better if you want a resort near the water, Duval St., and Mallory Square, this is the place for you!

  • Stayed February 2014
    • Value
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Helpful?
Thank adlebo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kim M, Marketing Coordinator at Hyatt Centric Key West Resort and Spa, responded to this review, February 18, 2014
Thank you so much for the great review! I'm so glad you enjoyed your stay with us. Thank you for the great comments on the staff and the spa. I will be sure to share with the team. I hope to welcome you back on your next trip to Key West.
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Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 12, 2014

Stayed here early January. Ended up having to move to another hotel as this hotel was so noisy we could not sleep at night (or even nap during the day!). Loud noise coming from either the room next door (rooms desperately needs to be sound proofed), music blasting all day and night or the 'mid day very loud bingo from the hotel next door (which fair enough cannot be blamed on the hotel).
The pool is ok, but only has sun for a very few hours each day as the hotel building block for the sun. We had already booked for several nights, but as we had kids with us that could not sleep we were forced to change hotel (very doubtful any room is any better due to location and non sound proof rooms). We tried to deal with the move in a friendly way but they did not seem very understanding of our complaint and charged us for the extra night we had booked but did not stay there (though told them 2 days in advance). We changed to another hotel with the same rate with a much nicer room, very quiet, lovely pool in the sun and with a private hotel beach.

Room Tip: There are none as long as the sound proof in the hotel is non existent!!
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  • Stayed January 2014, traveled with family
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Helpful?
4 Thank Mariannetn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Centric Key West Resort and Spa

Property: Hyatt Centric Key West Resort and Spa
Address: 601 Front Street, Key West, FL 33040-6620 (Formerly Hyatt Key West Resort and Spa)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Key West
#7 Spa Hotel in Key West
#7 Top resorts Hotel in Key West
#10 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Centric Key West Resort and Spa 4*
Number of rooms: 118
Official Description (provided by the hotel):
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more   less 
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Also Known As:
Hyatt Key West Hotel Key West
Key West Hyatt

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