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“Beautiful hotel, excellent location”

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Hyatt Centric Key West Resort and Spa
Ranked #25 of 51 Hotels in Key West
Certificate of Excellence
Selden, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Beautiful hotel, excellent location”
Reviewed November 4, 2012

My husband and I stayed here in early October 2012. Staff at check-in was warm and friendly and check-in process was quick. We had a partial ocean view in building 3 on the third floor. The room was spacious and clean with large modern bathroom. Pool area had plenty of lounge chairs and cabanas were so pretty. Hotel is right on the water with scuba, fishing tours and jet ski rentals right there. Staff was super friendly...always received a hello from everyone we passed. Location of the hotel was awesome. We were in walking distance (2 blocks) to Duval St. and did not need our vehicle once we arrived. We would definitely stay here again and highly recommend it.

Room Tip: Building three was good for us.
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  • Stayed October 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, November 10, 2012
Thank you for your great feedback and business. We are glad you were able to enjoy genuine smiles and authentic hospitality from our staff. From check in to check our staffs goal is to provide excellence in service. Our housekeeping team as mentioned always try their very best to ensure the rooms are clean and fresh. We are glad you enjoyed our resort location and product. And cant wait to serve you again in our little paradise of Key West
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2,237 reviews from our community

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Baltimore, MD
Level Contributor
87 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed November 1, 2012

Got a pretty good deal on Sniqueaway, otherwise probably wouldn't have paid the price. Nice room, gorgeous bathroom. View was OK, but we were facing away from the sunset and the cruise ships. It is in a congested area, and parking is an issue. We turned in our rental car after we checked in, because you really don't need a car in Key West. Pool area was pretty, and the staff was friendly. I have stayed down at the Southern end before, and I think I like that better than being right in the thick of things. But, all in all, it was a very enjoyable stay.

Room Tip: Ask for a West facing room if possible.
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  • Stayed October 2012, traveled as a couple
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    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank LMVCatonsville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, November 10, 2012
We would like to thank you for taking your personal time in giving us and our readers great feedback. We are glad you enjoyed the guest room and especially the bathroom. In future if there is anything we can do to make your stay even more enjoyable please do not hesitate to contact us while you are on property by dialing "o". Even if means due to our resort popular demand the parking lot is full we will valet your car complimentary. After all we are here to service you. Thank you for your business and we hope to assist you in the near future
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Boston, Massachusetts
1 review
Reviewed October 31, 2012

Six of us were here in September, celebrating our friends' honeymoon - or "buddymoon" as we affectionately called it. This hotel is fantastic, a short walk from Duval street and the harbor area. They were resurfacing the pool for the length of our stay, which was pretty disappointing, but we were able to use the pool at the condo/hotel next door. Our favorite place to hang out was on the floating dock in the beach area. The water was about waist high so we could wander out there with our drinks and towels and hang out on the lounge chairs to escape the noise of the construction.

Our partial gulf view room was huge and clean, the bathroom was lovely. My boyfriend fell in love with the rain shower - I think he took about 3 showers a day! I called ahead to ask if our three parties could be put near each other and we all ended up in different buildings, but it turned out to not be an issue at all. I also mentioned that it was our friends honeymoon, and they upgraded their room!

Everyone that worked there was friendly and courteous - we especially loved the bartenders! One morning when we were getting breakfast the construction workers were being a bit rowdy and the concierge came over and personally apologized to us.

Breakfast was included in our package, but we thought it was overpriced. Would have skipped it if it wasn't included.

Overally we loved this hotel and it would definitely be our first choice if we returned!

Room Tip: Definitely splurge for the partial gulf view
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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Helpful?
Thank Ashley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, November 10, 2012
Thank you for your great feedback. We are glad you were able to have an enjoyable vacation despite of our property upgrades. We are glad you enjoyed the bathrooms which are definitely one of the highlights of our guest room. And the amazing floating dock. I will ensure to share your great feedback with our staff especially the bar tenders. We are ready to assist you in the near future for your visit to our little paradise of Key West
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Oviedo, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 30, 2012

Location was perfect for access to Duval Street and the local restaurants. Service was terrific from start to finish. Beautiful room and views. The free afternoon party sponsored by the hotel was also a nice plus. We would definitely stay there again.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, October 31, 2012
We would like to thank you for your great feedback. We are glad you enjoyed the location of the facatlity and the services offered. We definitely owe it to our assosicates who take pride in their roles executing great service on a daily basis with each and every guest. We hope to see you again very soon in our little paradise of Key West
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St. Albans, United Kingdom
Level Contributor
70 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 30, 2012

I stayed at the Hyatt Resort, Key West for two nights and had a really enjoyable stay! Whilst a little expensive, it is priced in line with other hotels of its caliber in the area. Our room was overlooking the beach and we were just above the poolside bar. On Wednesday night we were invited for drinks and canapes with the hotel's management team which was a really nice touch. In terms of location and facilities, this hotel has it all. The location is perfect, being at the top strip. Beware of the $20 a day resort tax (which includes a bottle of water each day, internet and use of the facilities). I am sure however that all resorts charge this.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank damoritz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, October 31, 2012
Thank you for taking your personal time in giving us and our readers such great feedback. We appreciate your business and glad you choose to stay with us. We definitely try our best to stay in line with pricing with other area top quality resorts in relation to location and services offered so our guest get the best value. We hope to see you soon on your next visit.
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Denver, Colorado
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 29, 2012

I made a two night reservation and screwed up the date. The hotel staff was very friendly, efficient and made sure we had a room. Not only did we stay an extra night, but we liked it so much we stayed five. We rented jet ski's and motor scooters with no problems. We did not visit the spa but it looked real nice. The hotel is in a great location, close to restaurants, shopping, and bar hopping. It was Fantasy Week when we were there and it was a blast. Best people watching ever.

Room Tip: Try to get a room in the north or east buildings. They have less direct sun and are therefore cooler...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, October 31, 2012
We are so glad you choose us as a destination property for your vacation and were able to extend your vacation. We definitely have a great location and services to offer right on property. We are glad you enjoyed them. We thank you for your business and hope to see you soon in our little paradise of Key West
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Vancouver, Canada
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed October 29, 2012

As past reviews state; this Hyatt is a wee bit different as it could use some paint and is a bit pricey (this was high season) but honestly, it is a gem!

It is a quaint, quiet, lovely place to stay. Beautiful views, amenities, and decor. I would love for my home to have this look:) There is a feeling of calmness around the resort and we were there for Fantasy Fest, the busiest week of the year.

What makes this resort amazing to me is the people who work there! The service is incredible! The staff are so friendly and are there for you, you are never at a loss for help. I was a very annoying guest as I had ordered some costumes to be delivered....I must have asked 3 or 4 times a day if they had arrived and the front desk went above and beyond to have them in our room as soon as they had them:) Beyond that, when ever they passed you, they always asked how we were and if our stay was pleasurable. EVERYONE was so nice, genuinely nice:)

Thank you Christina (I hope I have it right) you were so patient and helpful!

The champagne on arrival is a nice touch.

Can't wait to return next year!

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank palomita10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattKeyWest12, Manager at Hyatt Centric Key West Resort and Spa, responded to this review, October 31, 2012
Thank you for your great feedback. You are absolutely right! This property is definitely a gem but it is the staff which keeps this gem shining. We have a great team of individuals who are dedicated and love to do what they do, thi.e, provide exceptional service to our guest on a daily basis just simply by caring for them. We are glad to be a part of your 2012 Fantasy Fest Key West memory and hope to assist you very soon in the near future
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Additional Information about Hyatt Centric Key West Resort and Spa

Property: Hyatt Centric Key West Resort and Spa
Address: 601 Front Street, Key West, FL 33040-6620 (Formerly Hyatt Key West Resort and Spa)
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 On the Beach Hotel in Key West
#7 Spa Hotel in Key West
#7 Top resorts Hotel in Key West
#10 Luxury Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hyatt Centric Key West Resort and Spa 4*
Number of rooms: 118
Official Description (provided by the hotel):
Stay in a private retreat at our enticing Hyatt Centric Key West Resort. This luxurious haven is the standard against which all others will be viewed. The art of blending modern luxury and impeccable service with a premier setting has been perfected at our incredible Key West Florida resort hotel set along the waterfront. Old world architectural touches invoke Hemingway's mystique throughout this intimate island setting. Encounter casually elegant Florida touches, perfectly combined with a world-class spa, a 24-hour fitness center, remarkable cuisine, and modern amenities such as Drybar Buttercup blow dryers and eco-friendly bath products! Explore the best of Key West, including nearby fishing in the Gulf of Mexico, renowned sunsets, and historic Old Town. Allow our comfortably millennial-modern Key West Florida resort hotel to treat you to a new level of sophistication, in a breathtaking locale.. ... more   less 
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Also Known As:
Hyatt Key West Hotel Key West
Key West Hyatt

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