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DoubleTree by Hilton Hotel Grand Key Resort - Key West
Ranked #33 of 51 Hotels in Key West
GreenLeadersBronze level
Ottawa, Canada
Level Contributor
100 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Excellent Stay”
5 of 5 bubbles Reviewed February 24, 2014

We arrived the evening of Feb 9 and left the morning of Feb 15, and enjoyed ourselves thoroughly. At the suggestion of others on TripAdvisor, we asked to be moved to a pool view room which was accomplished by our third day. The pool area is lovely with a large pool, hot tub and plenty of lounge chairs. Towels available poolside. Our room was large, clean and up to date, including the bathroom. We used the included hotel shuttle to travel to and from the action. The shuttle worked very well for us. Everyone was friendly and efficient. We'd definitely return to this property. The food on the waterfront is more fun than the hotel.

  • Stayed February 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AuntCarolyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,471 reviews from our community

Traveler rating
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    1,175
    439
    164
    129
See reviews for
1,064
1,394
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190
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (504)
Date | Rating
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  • Danish first
  • Dutch first
  • English first
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English first
Toronto
Level Contributor
26 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 bubbles Reviewed February 24, 2014

Spent one night at the Doubletree in Key West last week. Loved the room decor - very "cottage" like with the white furniture/beach prints etc...very modern/clean looking. Nice having the mini fridge in the room and for a change the coffee maker brews 2 cups at a time instead of one!! Separate toilet/shower area from vanity/sink so someone can use shower while another person uses the mirror. Shuttle ran every 30 mins do Duval street til approx. 11:30 at night - if too many guests waiting, another shuttle appeared immediately after. last shuttle back was 11:30.Didn't have breakfast there - checked out early but nice room and reasonably priced considering everything was sold out!! Only downside was the view - looked out to another roof!!

  • Stayed February 2014, traveled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TorontoDella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed February 22, 2014

Nice and quiet, the people at the front desk were very nice and helpful, gave us fresh warm cookies at check in and more when requested. The hotel is far from the attractions but has the free shuttle to take you to Duvall street and the beach. Not beachfront and no ocean views but the room was well appointed and just the right size. Bathroom was very clean ( I am very particular about bathrooms, I check for hairs, dusts,mildews, etc.). The hotel is a bit pricey but you get what you paid for. We always stay at a Hilton hotel because their beds are very comfortable and the pillows and bed sheets are so luxurious. Highly recommended.

Room Tip: Ask for a pool view room.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Loida R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sussex, United States
1 review
5 of 5 bubbles Reviewed February 22, 2014

Out stay at Double Tree by Hilton in Key West was truly enjoyable. The hotel accommodations, including the room, the indoor/outdoor restaurant, outside bar, pool area and, needless to say, the service-oriented hotel staff, all was indeed top-notch and up to our expectations. As an added, there is an hourly free trolley service that takes hotel guests downtown. Departures start early in AM and return trips to hotel leaving downtown area late in evening. Couldn't ask for more at this hotel.

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, United States
1 review
4 of 5 bubbles Reviewed February 22, 2014

Overall satisfied. Clean and Quiet. Staff was pleasant. Dining room was understaffed the first night--but was better the next day. Pool area was pleasant. The shuttle to Old Town was a real plus. We expect more from Hilton and usually get it.

  • Stayed February 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Davenport, Florida
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed February 20, 2014

Hotel room was ready before promised time...fresh cookies every day...convenient to downtown Key West...quiet place to sleep during the overnight hours...good customer service at the front desk...a bit pricey, but we are talking about Key West...would definitely stay there again!

  • Stayed February 2014, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank lotdrocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Michigan
Level Contributor
24 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed February 19, 2014

I thoroughly enjoyed my stay at this hotel. It's well-maintained and attractive. The location was ideal. The free shuttle could take you to the Old Town area but then it's nice to come back to a quiet spot. Our dinner at the restaurant was excellent and the buffet breakfasts were just fine. The massage at the spa was fantastic--Ann, the massage therapist, did a great job. The folks at the front desk were friendly, efficient, and helpful, especially Joseph, James, and Mark. I really, really loved the cookies. I would definitely stay there again.

  • Stayed February 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarolFMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Hotel Grand Key Resort - Key West

Property: DoubleTree by Hilton Hotel Grand Key Resort - Key West
Address: 3990 S Roosevelt Blvd, Key West, FL 33040-5204
Phone Number:
Location: United States > Florida > Florida Keys > Key West
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Green Hotel in Key West
#11 Top resorts Hotel in Key West
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree by Hilton Hotel Grand Key Resort - Key West 3.5*
Number of rooms: 216
Official Description (provided by the hotel):
Welcome to DoubleTree by Hilton Hotel Grand Key Resort - Key West, where a friendly staff member is waiting to welcome you with our famous token of hospitality - a freshly baked chocolate chip cookie. Our newly renovated full service resort welcomes vacationers and business travelers alike to enjoy the best our island has to offer. Relax in luxury at our first-class Key West, Florida resort. DoubleTree by Hilton Hotel Grand Key Resort - Key West is the ideal destination for your stay in the Florida Keys. Tropical gardens and a beautiful zero entry pool offer the perfect setting to enjoy America's Caribbean. Sip on a refreshing cocktail from our outdoor Tiki Bar. If your visit calls for business or a special event, the Grand Key Resort features venues and conference facilities for up to 300. Stay at our Key West, Florida resort, just one mile from Key West International Airport. Highlights •Shuttle service to and from the Key West International Airport and the downtown Duval area •Beautiful zero entry pool with cabanas and extensive decks for relaxing and sunbathing •Complimentary WiFi •Full-service Palm Haven Restaurant and poolside Tiki Bar •7,000 sq. ft. of indoor meeting space and outdoor event venues ... more   less 
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Also Known As:
Doubletree Grand Key Hotel Key West
Doubletree Grand Key Resort

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